Ongoing role
Afternoons 1-4pm
Must be able to commit to at least one shift per week on a regular basis
Please list your times and days of availability on the application form

Why Choose to volunteer with Red Cross?

You can help improve lives and create a positive impact in your community
It’s an opportunity to enhance your skills & knowledge & gain current experiences
You’ll be helping Red Cross to support vulnerable people across Australia

The program
Red Cross assists people in times of need by providing a range of low cost mobility equipment and personal care aids for short term hire, to assist people in their home environment.
The opportunity
The volunteer will be responsible for responding to enquiries, identifying and providing customers with the most appropriate short term hire mobility aids, maintaining and carrying out equipment, cleaning and servicing requirements as well as completing hire and return procedures.
The Mobility Equipment Hire Service (MEHS) Volunteer is the first contact point for MEHS clients and is responsible the following duties:

Assist customers to identify the most appropriate mobility aid in conjunction with their referral
Hire mobility equipment to clients requiring short term equipment hire
Provide customers with guidelines for the correct use of the mobility aid/s
Communicate with clients on a one-to-one basis, respecting the clients’ right to confidentiality




Positively contribute to workplace health and safety practices including an understanding of maintenance and carrying out cleaning requirements (health permitting)
Ensure the effective management and resolution of client and volunteer issues, grievances and complaints
Ensure open, professional, positive, respectful and constructive style of communication in all interactions
Complete the associated paperwork and process payments
Participate in orientation and training sessions
Communicate openly with the service convenor and other volunteers regarding the running of the service and any related concerns

The impact
As a volunteer, you will help vulnerable older people to feel safe and improve their social connection by listening, empathising, and providing them with a friendly voice. You will have the opportunity to learn from many people’s diverse history and knowledge, as well as feeling the satisfaction of giving back to others.
Red Cross will ensure you have training, ongoing support and access to other opportunities within the world’s largest humanitarian network.
Application requirements
For this role you will be required to undertake a National Police Check, organised through Red Cross.
Further information
To find out more about this opportunity please contact the Branch President on 0452 334 847. Alternate contact: [email protected]
Thank you for considering volunteering at Red Cross. We also have great career opportunities, please visit our website https://www.redcross.org.au/careers/

📌 Mobility Equipment Hire Service Volunteer Gympie - QLD
🏢 Australian Red Cross
📍 Gympie