Product Manager | Checkout & Payments

Every online purchase is a series of moments that can delight customers, remove friction and drive meaningful commercial impact. This is your opportunity to own one of the most critical customer journeys within a leading Australian retailer, shaping how millions of customers purchase online every year.

Why you'll love this opportunity

- 12 month day rate contract | $1100 per day Inc Super
- Own one of the highest-impact product portfolios, directly influencing customer experience, conversion and online revenue.
- Shape the future of a large-scale ecommerce platform through experimentation, data and customer-led product strategy.
- Join a business making significant investment across digital, AI and next-generation commerce capabilities.

We're partnering with one of Australia's leading retail and ecommerce businesses as they continue to invest in the next evolution of their digital product organisation. With major investment across digital commerce, AI and customer experience, they're building the products, platforms and intelligent capabilities that will define the future of online shopping. As Product Manager for Checkout & Payments, you'll own one of the most commercially critical customer journeys across the ecommerce platform. From cart through to order confirmation, you'll lead the product strategy, roadmap and delivery for the purchasing experience, continuously improving conversion, reducing customer friction and evolving payment capabilities that directly impact millions of customer transactions.

The role





You'll be responsible for

- Defining and executing the product strategy and roadmap across Checkout, Payments and the end-to-end purchasing journey.
- Using customer insights, analytics and experimentation to identify opportunities that improve conversion and reduce checkout abandonment.
- Delivering new payment capabilities, checkout enhancements and commerce experiences that improve customer outcomes.
- Partnering closely with Engineering, Design and Commercial teams to prioritise initiatives and deliver high-impact product outcomes.
- Balancing customer needs, technical complexity and commercial priorities to make informed product decisions.
- Monitoring product performance and using data to drive continuous optimisation across the purchasing journey.
- Building strong stakeholder relationships while influencing product direction across multiple teams.

What we're looking for

You'll bring experience with

- Product Management within ecommerce, retail or consumer digital products.
- Owning customer-facing commerce experiences such as Checkout, Payments, Cart, Purchase Journey or Conversion Optimisation.
- Using product analytics, customer insights and experimentation to drive product strategy and prioritisation.
- Working closely with Engineering and Design to deliver complex customer-facing digital products.
- Making product decisions using commercial thinking, customer outcomes and measurable product metrics.
- Building robust relationships across cross-functional teams and influencing stakeholders at all levels.

📌 Product Manager | Checkout & Payments (Sydney)
🏢 The Onset
📍 Sydney