Shape the Future of Public Safety Technology

At NEC Australia, we're helping emergency services and public safety organisations make faster, smarter, and more informed decisions through cutting-edge technology solutions. We're seeking an experienced Product Manager to lead the evolution of our Public Safety Control Room portfolio, including ControlWorks CAD, Vision CAD, ControlWorks Comms, and Public Safety Mobile Data solutions. This is an exciting opportunity to influence product strategy, drive innovation, and work with customers across Australia and New Zealand while collaborating with global product and engineering teams.

If you're passionate about building products that solve real-world challenges and deliver meaningful community impact, we'd love to hear from you. What You'll Be Doing

As Product Manager, you'll own the Australian product strategy, roadmap, and lifecycle management of our Control Room solutions, ensuring they remain market-leading, commercially successful, and aligned to customer needs. Key Responsibilities

Product Strategy & Roadmap

Define and execute product strategy aligned to business and portfolio objectives

Develop and manage the ANZ product roadmap in collaboration with global product teams

Balance customer requirements, market trends, and technical capabilities

Create compelling product messaging and value propositions

Product Delivery & Execution

Translate strategy into clear product requirements and priorities

Work closely with engineering and UX teams to deliver high-quality software solutions

Prioritise enhancements based on customer value, opportunity, and risk





Support successful product releases and lifecycle management

Customer Engagement & Market Insight

Build strong relationships with customers across the Public Safety sector

Lead customer workshops, user groups, and product discussions

Gather and analyse customer feedback, usage insights, and market trends

Support sales activities, tenders, and solution positioning

Innovation & Growth

Identify opportunities to enhance products and grow revenue

Explore emerging technologies, including AI-driven capabilities

Develop business cases and present recommendations to product governance forums

Drive user experience, accessibility, and usability improvements

Stakeholder Management

Collaborate across Product, Engineering, Sales, Customer Success, and Marketing teams

Communicate roadmap priorities, product performance, and strategic direction

Support go-to-market initiatives and customer-facing engagement About you

You'll be a commercially minded Product Manager who combines customer insight, strategic thinking, and technical understanding to deliver outstanding outcomes. What You'll Bring

Proven Product Management experience within a technology or software environment

Robust experience developing and managing product roadmaps and product lifecycles





Exceptional stakeholder engagement and presentation skills

Ability to influence technical and non-technical audiences at all levels

Strong commercial acumen with the ability to evaluate ROI and business value

Experience translating customer feedback and market intelligence into product strategy

Excellent research, analytical, and decision-making skills

Demonstrated ability to prioritise effectively and make informed product decisions Highly Regarded

Experience within the Public Safety, Emergency Services, Control Room, Dispatch, Communications, or Critical Infrastructure sectors

Experience working with software products delivered across multiple regions or markets Why NEC?

At NEC, we're solving tomorrow's technology challenges today. We partner with government and enterprise organisations to deliver innovative solutions across public safety, communications, digital transformation, AI, cybersecurity, and managed services. What’s In It for You?

Bonus & wellness days (after 6 months)

14 weeks paid parental leave

Up to 4 paid volunteer days per year

Discounts on health insurance, travel, entertainment & more

Salary sacrificing options (car leasing, super, etc.)

Employee Assistance Program – free, confidential support for you & your family Ready to make an Impact?

Update your resume and show us how your applications experience aligns with this role. Tell us why you're the right fit. We want to see your expertise in action to give your application full consideration. Apply now and help shape the future of Public Safety technology across Australia and New Zealand.

📌 Product Manager (Sydney)
🏢 Nec Australia
📍 Sydney