Service & Accounts Coordinator

Canning Vale, Perth WA

Administration & Office Support | Full Time

Join a growing industrial services business where no two days are the same.

Our client is a well-established Western Australian business providing crane servicing, inspections, maintenance, repairs, installations and lifting equipment solutions to industrial customers throughout WA.

Due to continued growth, an opportunity has become available for an organised and proactive Service & Accounts Coordinator to become the administrative backbone of the business.

This is a varied role where you'll combine accounts administration, service scheduling, customer service and job coordination to keep the business operating efficiently. If you enjoy working in a fast-paced environment where you can genuinely make a difference, we'd love to hear from you.

About the Role

Reporting directly to the Managing Director, you will play an integral role supporting technicians, customers and suppliers while ensuring the day-to-day administration of the business runs smoothly.

Your responsibilities will include:

Accounts Administration (Xero)

- Processing customer invoices and credit notes

- Accounts payable and receivable

- Bank and credit card reconciliations

- Monitoring outstanding accounts

- Maintaining accurate financial records

- Supporting month-end reporting and external accountants

- General accounts administration

Service Coordination (AroFlo)

- Scheduling technicians for servicing, inspections, repairs and breakdowns

- Coordinating daily work schedules

- Creating and maintaining jobs within AroFlo

- Monitoring outstanding jobs and following up documentation

- Liaising with technicians to ensure jobs are completed efficiently

- Updating customers on job progress

Customer Service & Administration

- First point of contact for customer enquiries

- Booking service work

- Preparing service documentation

- Assisting with quotations and purchase orders

- Maintaining customer and supplier records





- General office administration

Purchasing & Supplier Coordination

- Ordering parts and materials

- Raising purchase orders

- Coordinating deliveries

- Following up suppliers

- Matching invoices and purchase documentation

- Assisting with inventory and purchasing administration

About You

To be successful in this role you will have:

- Previous experience in accounts administration, service coordination or office administration

- Strong working knowledge of Xero

- Excellent organisational and time management skills

- Outstanding customer service and communication skills

- High attention to detail and accuracy

- Confidence managing multiple priorities

- Intermediate Microsoft Office skills

- The ability to work autonomously while supporting a busy team

Highly Regarded

- Experience using AroFlo or a similar job management system

- Experience within industrial services, trades, engineering, maintenance or construction

- Accounts Payable and Accounts Receivable experience

- Purchasing or procurement experience

What We're Looking For

We're looking for someone who is:

- Friendly, approachable and professional

- Highly organised and reliable

- Proactive and able to solve problems

- Comfortable working in a quick-moving service environment

- Able to build positive relationships with customers, technicians and suppliers

- Calm under pressure with excellent attention to detail

What's on Offer?

- Full-time permanent position

- Canning Vale location

- Salary $65,000 – $75,000 + Super, depending on experience

- Supportive and approachable management

- Diverse role with genuine variety

- Opportunity to grow with an expanding Western Australian business

- Immediate start available for the right candidate

If you are looking for a role where you can make a genuine contribution and become an important part of a close-knit team, we'd love to hear from you.

Apply now with your resume and a brief cover letter outlining your experience.

Please note: Only shortlisted applicants will be contacted.

📌 Accounts/Service Cordinator (Fremantle)
🏢 Recruit Right WA
📍 Fremantle