We are a small specialist prosthodontic practice with a strong reputation among our referring dentists. Because every patient comes to us through a referral, clear communication and a genuinely caring experience are at the centre of everything we do.
About the Role
We are seeking a reliable and motivated Receptionist/Administrator to run our front desk and keep the practice organised behind the scenes. The role is offered on a part-time or full-time basis, with flexibility for the right candidate.
Your responsibilities will include:
- Answering telephone calls and managing email correspondence professionally
- Managing and coordinating patient appointments
- Following up incoming referrals and ensuring new patients are booked promptly
- Following up reports and ensuring referring dentists receive them without delay
- Keeping communication flowing smoothly between our practice and our referrers
- Greeting patients and providing exceptional customer service
- General administrative duties to support the day-to-day running of the practice
About You
- Reliable, punctual and self-motivated
- Flexible and adaptable — comfortable in a wide-ranging role within a small team
- Excellent communication skills with a warm, professional phone manner
- Highly organised with strong attention to detail and follow-through
- Confident computer skills and willingness to learn dental software
- Previous dental or medical reception experience is highly regarded, but we will train the right person with the right attitude
What We Offer
- A supportive, close-knit team environment
- Part-time or full-time hours, we'll work with you
- Remuneration based on your experience and skills
- Ongoing training and the chance to grow with a respected specialist practice