Together, Growing Stronger

Earn an attractive remuneration package of $72,126 to $77,115 per annum.Benefit from a comprehensive range of perks.Remote area allowance, salary sacrifice options.6 weeks of annual leave plus 10 days of personal leave, and more!

About Victoria Daly Regional Council

Victoria Daly Regional Council is dedicated to fostering strong, safe, and interconnected communities throughout our region. We collaborate closely with residents, Traditional Owners, and local partners to deliver reliable services that enhance community well-being, stimulate regional growth, and promote long-term sustainability.

As a responsive and customer-focused organisation, we take pride in our commitment to quality service. Our teams are passionate about strengthening local capabilities and ensuring that the diverse needs of our communities remain central to everything we do.

For more information, please visit our website: Home - Victoria Daly Regional Council

The Opportunity Awaits

Victoria Daly Regional Council is seeking a proactive and solutions-focused ICT & Systems Support Officer to deliver frontline technical support across our diverse and remote communities. This role is integral to ensuring reliable, secure and user-friendly technology services, supporting staff both on-site and remotely.

You will be responsible for troubleshooting ICT issues, maintaining devices and systems, supporting digital platforms, and promoting safe and effective technology use. Working as part of the Corporate Services team, you will also contribute to the rollout of new systems and ongoing digital transformation initiatives.

This is an exciting opportunity for someone who enjoys variety, problem-solving, and making a tangible impact in a community-focused organisation.

For the full position description please - click here

Why You'll Love This Role

Be the go-to problem solver – take ownership of real ICT challenges and deliver solutions that keep services runningFast-paced, hands-on role – no two days are the same,



from troubleshooting to system rolloutsDrive real change – play a key role in Council’s digital transformation and technology upliftGet exposure to everything ICT – systems, networks, devices, cyber security and user training all in one roleWork where you’re needed most – support remote communities and see the direct impact of your workGrow your career fast – build broad, practical experience that sets you up for future leadership or specialist roles

What your day will look like, but are not limited to:

In this hands-on role, you’ll keep Council’s technology running and support staff across multiple locations. Your day will include (but isn’t limited to):

Delivering fast, effective ICT support to resolve day-to-day issuesTroubleshooting hardware, software, connectivity and mobile devicesSetting up and configuring laptops, desktops, phones and peripheralsManaging service requests and keeping systems operationalSupporting users with systems, access and basic trainingAssisting with accounts, permissions and system administrationMonitoring system health, backups and connectivity, and escalating issuesSupporting technology upgrades, rollouts and digital projectsPromoting cyber-safe practices across the organisationMaintaining accurate ICT records, assets and documentation

The Ideal Candidate Profile

You’re a motivated, hands-on ICT professional who thrives in a fast-paced environment and enjoys solving problems on the go. You bring a practical, can-do attitude and a strong commitment to supporting users and keeping systems running.

To Succeed In This Role, You Will Have





Proven experience delivering ICT support across diverse or remote environmentsStrong ability to troubleshoot hardware, software and connectivity issuesConfident communication skills with the ability to support and train non-technical usersA solid understanding of cyber security best practice and safe system useThe ability to work independently, prioritise tasks and use initiativeExperience with Microsoft 365, cloud systems or contemporary ICT environments (highly regarded)Relevant ICT qualifications or equivalent hands-on experience

You’re adaptable, reliable and solutions-focused, with a genuine desire to make a difference and support essential services in a community-focused organisation.

You Will Bring

Demonstrated experience delivering hands-on ICT support in a dynamic environmentStrong technical skills across hardware, software, networks and mobile devicesThe ability to quickly diagnose issues and implement practical solutionsConfident communication skills and a commitment to supporting and training usersA solid understanding of cyber security and safe technology practicesStrong organisational skills with the ability to prioritise and manage competing tasksA proactive, can-do attitude with the ability to work independently and take initiativeExperience with Microsoft 365, cloud-based systems or modern ICT environments (desirable)Relevant ICT qualifications or equivalent practical experience

Other Requirements

Criminal History Check (recent, within 3 months).A current Working with Children’s Card (Ochre Card).A current unrestricted Drivers Licence.

How To Apply

If this sounds like you - we would love to hear from you!

VISIT OUR WEBSITE - Careers - Victoria Daly Regional Council

Applications Closes: - 17th July 2026.

Connection - Sustainability - Accountability - Collaboration

To be considered for this position, applications must be submitted through our website and address the selection criteria. Applications that do not meet these requirements may not be considered.

Apply Now

📌 ICT & Systems Support Officer (Katherine)
🏢 Victoria Daly Regional Council
📍 Katherine