Future Focus are an organisation that specialises in youth support services across the Mackay region. These services include: supporting young people in residential care, and youth outreach. At Future Focus, we pride ourselves on providing a person-centered and trauma informed approach to everyone we support.

Future Focus provides support to young people of varying ages whose families have been and/or are currently engaged with Queensland Child Safety.

Future Focus Support Workers are:

- Passionate

- Nurturing and caring

- Honest

- Punctual

- Active

- Willing to learn current skills within the community services sector

Why work at Future Focus?

- Training is provided to all staff during their journey at Future Focus with opportunities to complete diploma level qualifications, Therapeutic Crisis Intervention (TCI) training and a comprehensive staff induction with additional paid training opportunities. This is to ensure you are fully equipped to provide a high level of professional support.

- Competitive rates of pay to ensure you are paid generously for your time!

- Monthly support and reflection for all staff.

- Monthly team meetings.

- Access to comprehensive mental health support through EAP for all employees.

Staff Requirements:

All staff at Future Focus must have or be willing to:

- Undertake a variety of shifts including sleep overs and weekends.





- Use own vehicle if required and ensure car is adequately insured.

- Hold an Open Driver’s Licence.

- Complete a National Criminal History Check.

- Hold or be willing to obtain a Working with Children’s Check - Paid (Blue card).

- Hold or be willing to obtain a NDIS Worker Screening Check (Yellow card).

- Hold or be willing to obtain First Aid and CPR certification.

- Have completed or be willing to work towards a relevant qualification within community services.

- Have completed or willing to complete Hope and Healing training and additional mandatory training upon request.

Current Positions Available:

- Casual Support Worker

- Casual Pool - Support Worker

Employer questions

Your application will include the following questions:

- Which of the following statements best describes your right to work in Australia?

- How many years' experience do you have as a support worker?

- Do you have a current Working With Children (WWC) Check/Blue Card?

- Do you have a current Police Check/Criminal History for employment?

- Do you have a current NDIS Worker Screening Check?

- Which of the following First Aid accreditations do you currently hold?

- Have you completed a qualification in community services?

- Do you have a current Australian driver's licence with no restrictions?

📌 Residential Care Support Worker (Mackay)
🏢 Future Focus Support
📍 Mackay