Cookie Man is seeking a Quality Systems Coordinatorto join our Quality Assurance team.

Reporting to the QA Manager, this hands-on role combines factory floor quality monitoring, food safety and quality systems management, staff training, customer complaint investigations, environmental monitoring, compliance activities and continuous improvement initiatives.

You will play a key role in driving food safety, quality, GMP compliance and operational excellence across our growing food manufacturing business.

Key Responsibilities

- Conduct GMP, hygiene and food safety inspections across production and warehouse areas.
- Monitor product quality and verify compliance with product specifications.
- Conduct metal detector, scale and equipment verification and calibration checks.
- Conduct training in GMP, Food Safety, Allergen Management, Hygiene and Food Safety Culture.
- Monitor waste, rework and yield performance, identifying opportunities for improvement.
- Provide daily quality feedback, coaching and improvement recommendations to production teams.
- Conduct monthly environmental monitoring and verification swabbing activities.
- Raise and investigate non-conformances and corrective actions.
- Assist with customer complaint investigations, root cause analysis and CAPA implementation.
- Review production,



cleaning and quality records to ensure accuracy and compliance.
- Support food safety, quality, certification and customer compliance programs, including internal and external audits.
- Maintain and support quality programs, including GMP, HACCP, SQF, Allergen Management, Environmental Monitoring, Calibration and Corrective Action Programs.

About You

- Experience in food manufacturing.
- Strong attention to detail.
- Good communication and organisational skills.
- Ability to work independently and as part of a team.
- Computer literacy including Microsoft Office.
- HACCP and SQF knowledge.

• Internal auditing experience.

• Bakery or food manufacturing experience.
- Food Science, Food Technology or related qualifications.

Why Join Us?

- Opportunity to build your QA career.
- Work closely with experienced Quality and Operations leaders.
- Hands-on involvement in quality, food safety and continuous improvement projects.
- Stable and growing Australian food manufacturing business.
- Prospect to develop into a Quality Assurance leadership role.
- Exposure to SQF, customer compliance and food safety management systems.

If you are passionate about food safety, quality and continuous improvement, we would love to hear from you.

Apply now with your resume and cover letter.

📌 Quality Systems Coordinator (Mount Kuring-Gai)
🏢 Australian Coffee And Dough
📍 Mount Kuring-Gai