About us Cox Automotive Australia is a leading provider of automotive services, technology and insights. We partner with customers across the automotive ecosystem to deliver smarter, more efficient solutions - helping the industry evolve.

About the Role We are seeking a hands-on Rectification Coordinator to join our Brisbane Operations team. This role supports the Brisbane Operations site by ensuring vehicles are repaired and ready for sale, maximizing their value. The position is responsible for ensuring all vehicles are rectified on time, managing suppliers, panel shops, and other repairers.

It acts as the primary point of contact for rectification matters and provides support to the wider rectification team. The role may also include administrative support for the broader Operations team. Key Responsibilities

Supervise and support on-site and off-site repairers

Build and maintain relationships with panel shops, dealerships, mechanical workshops, suppliers, and contractors

Liaise with internal teams, sellers, and stakeholders to ensure vehicles are auction-ready

Source quotes for panel and mechanical repairs through the approved repairer network

Coordinate warranty repairs through the franchise dealer network

Support and coordinate the workflow of Rectification Officers

Act as a key point of contact for external partners

Assist with vendor queries, including invoicing and accounts

Rectification & Operations

Oversee all rectification activities, both on-site and off-site

Ensure vehicles are prioritized and completed within required timeframes

Monitor panel shop performance to ensure KPIs and quality standards are met





Priorities urgent vehicles to ensure auction readiness

Support warranty processes related to rectification

Assist with auction activities as required

Logistics

Coordinate vehicle movements between the site and off-site repairers

Oversee vehicle movements within the rectification yard

Quality & Compliance

Monitor supplier performance against quality standards

Ensure all inspections, approvals, and sign-offs are completed accurately

Reporting & Administration

Monitor daily reports and ensure timely action on outstanding vehicles

Raise purchase orders and track rectification, salvage, and detailing work

Review quotes for accuracy and consistency

Prepare reports for internal teams and clients

Review and process invoices for payment

About You

Experience in a similar role within a medium to large organisation, or relevant industry experience

Strong written and verbal communication skills

Excellent customer service and relationship management skills

Robust attention to detail and sound decision-making ability

Ability to manage invoice processing and data entry with high accuracy

Automotive industry experience (desirable)

Experience with logistics systems (desirable)

Current valid driver's license

Why Join Us?

Training and development opportunities

Supportive team environment

Employee benefits and wellbeing programs Cox Automotive is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to age, race, gender, disability, or other protected characteristics. Your information will be kept confidential in accordance with EEO guidelines.

📌 Rectification Coordinator (Queensland)
🏢 Cox Automotive Australia
📍 Queensland