Responsibilities

- Coach, mentor and train the Service Team to achieve targets.
- Monitor and review service productivity rates, seek improvement and continually improve productivity year on year.
- Implement the regional annual operational plan.
- Conduct regular quality audits of specified client base and premises.
- Ensure company service practices are met and identify opportunities to improve service standards.
- Ensure service efficiency is optimised through tools and technology available.
- Ensure the team's company vehicles are maintained in a protected, reliable, and clean condition.
- Proactively resolve customers' issues.

Candidate Requirements

- A Pest Technician License or willingness to obtain one within the first 6 weeks.
- Three or more years of experience within a management role with a services or operations background.
- Experience in implementing worksite safety initiatives, dispute resolution, and regular reporting to higher management.
- High-level communications and commercial experience.
- The drive to lead by example and set a high standard of customer service.

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📌 Local Service Manager - Pest (Townsville)
🏢 Uworkin
📍 Townsville