JOB OPENING: Sales Engineer (Australia-based only) About Us

Smartmates is Australia and New Zealand's #1 Zoho Partner for four consecutive years (2022, 2023, 2024, 2025). We help medium-to-large businesses design, implement and optimise their Zoho ecosystem. We're a remote-first team with people based in Australia and Bali, and we're continuing to grow. The Role

We're looking for an experienced Sales Engineer to join our team for 20 hours per week. This is a fully remote role supporting our Head of Sales by managing inbound enquiries, qualifying opportunities and helping convert leads into clients. Previous CRM sales experience is essential. We're looking for someone who understands consultative sales, enjoys building relationships and has experience selling or working with CRM software solutions. What You'll Be Doing

- Responding to and following up inbound leads.
- Qualifying prospective clients and understanding their business needs.
- Hosting planning sessions (video calls) to understand client business requirements.
- Overseeing project plan estimates, ensuring proposed solutions align with client needs.
- Nurturing the lead-to-account journey from initial enquiry through to project handover.
- Supporting the Head of Sales with pipeline management and sales activities.
- Maintaining accurate CRM records and progressing opportunities through the sales pipeline.




- Working closely with clients to understand their needs and recommend the appropriate next steps. What We're Looking For
- Previous CRM sales experience is essential.
- Experience selling or working with CRM platforms such as Zoho, HubSpot, Salesforce, Odoo, Monday(dot)com or Microsoft Dynamics is highly preferred.
- Proven experience in sales, business development or a similar customer-facing role.
- Excellent communication skills across phone, email and video meetings.
- Strong organisational skills with the ability to work independently in a remote setting.
- Confident in using CRM and comfortable discussing business processes and software solutions with prospective clients.
- Applicants who are already based in Australia (preferably Melbourne or Perth-based, but open to other locations). Why Smartmates?

Join an award-winning Zoho Partner with a reputation for delivering exceptional outcomes. You'll work with quality inbound leads, receive a competitive salary plus commissions, collaborate with a supportive and experienced team, and have the opportunity to grow your career while enjoying the flexibility of remote work. To Apply

Please use the easy apply feature or submit your CV to [email protected] with a brief cover letter outlining your sales experience, including any experience with CRM platforms, and tell us why you'd be a great fit for Smartmates.

📌 Remote Sales Engineer (Australia)
🏢 Smartmates
📍 Australia