Company Description Accor is the Pacific's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 100 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement, beyond limits.

Conveniently located beside Mackay Airport, ibis Mackay offers modern accommodation, warm and friendly service, and the lively TurBARlence Tavern - all just a short walk from the terminal. Welcoming business and leisure travellers alike, our team is passionate about creating relaxed, memorable guest experiences in the heart of tropical North Queensland. As part of Accor, one of the world’s leading hospitality groups, you will join a global network of passionate hospitality professionals committed to placing people at the heart of everything we do.

We're looking for an experienced and dynamic Restaurant Manager to join our leadership team. You will play a key role in overseeing all aspects of daily operations of the food and beverage offering, delivering memorable guest experiences, leading service excellence, and developing our people. Lead front-of-house food & beverage operations, delivering friendly, professional service

Manage restaurant and bar teams, planning daily activities Manage guest issues and support emergency response procedures

Ensure clear communication through service logs and cross-department collaboration

Drive performance against budgets, service standards, and customer satisfaction targets

Support team training, inductions, and compliance with food safety, secure work and hygiene standards

Manage inventory,



coordinate with suppliers, and implement cost control measures to optimise profitability while maintaining quality

Demonstrate strong problem-solving and conflict resolution skills in a fast-paced, energetic environment

Represent the restaurant professionally and build lasting relationships with customers, staff, and community stakeholders Qualifications Qualifications A demonstrated passion for leading the next generation of hospitality leaders.

Previous experience in restaurant management or a supervisory role within the food service industry

Ability to support and guide team members to reach operational expectations

Strong organisational skills and time management

Strong interpersonal and problem-solving abilities

Excellent interpersonal skills and presentation

Excellent communication skills, both written and verbal

Proficiency with restaurant management software and Point of Sale (POS) systems

Solid understanding of inventory management, cost control, and budget management

Experience with staff scheduling, recruitment, and performance management

Ability to work collaboratively with diverse teams and foster an inclusive workplace workplace

Familiarity with Australian food safety regulations and local compliance requirements

Hold current Responsible Service of Alcohol (RSA - or ability to obtain)

Flexibility to work evenings, weekends, and holidays as operational needs require

Full working rights in Australia Additional Information With over 400 hotels in Australia and 5,000 across the globe, we provide endless career development opportunities, a rewarding work environment as well as discounted hotel accommodation worldwide.

📌 Restaurant Manager (Mackay)
🏢 ibis, ibis Styles, ibis budget
📍 Mackay