- Deliver exceptional customer service while supporting patients and clinicians in a fast-paced, collaborative healthcare environment
- Use your administration and organisational skills to coordinate appointments and support high-quality patient care
- Temporary part time position (32 hours per fortnight) parental leave relief

About the role

As a Patient Administration Assistant you will provide high quality reception/administration services within medical imaging and/or bone densitometry, including patient administration functions - ensuring service expectations of all stakeholders, patients and referring clinicians are met. This may be at our primary sites at University Hospital Geelong or at one of our community sites.

Key responsibilities

- Serve as the first point of contact for patients and visitors, providing a warm and professional experience
- Assist clinicians and patients with scheduling appointments and managing patient flow
- Process and maintain patient information, requests, and correspondence in Barwon Health systems, ensuring accuracy for billing and Medicare compliance
- Support specialized imaging areas and clinicians, including patient preparation, report coordination, and administrative tasks

What we’re looking for

- Strong Interpersonal Skills - ability to liaise across a broad range of clients/customers, including patients, clinicians, external customers, fellow team members and Barwon Health management
- Demonstrated experience working within a team environment in either an administration or customer service position
- High level of computer literacy including Microsoft 365, with an aptitude to learn new specialised computer programs
- Ability to work independently, interdependently and flexibly within a multidisciplinary program.
- Excellent organisational and administrative skills

Position Description





Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Barwon Health staff benefits

- Excellent working conditions and a strong sense of job satisfaction

- A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program

- Extensive professional development opportunities

- Attractive salary packaging benefits

- Living expenses capped at $9,010

- Meals and entertainment capped at $2,650

For more information about working at Barwon Health, please click Here

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Protected Standards | Victorian Government (www.vic.gov.au)

Additional information

If you need adjustments to participate in the recruitment process, please contact us at ************@barwonhealth.org.au

All appointments are subject to:

- Satisfactory Police Record Check

- Immunisation Status Clearance

- Working with Children Check (if applicable)

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Please note: We do not accept resumes via email.

📌 Patient Administration Assistant (Warrnambool)
🏢 Barwon Health
📍 Warrnambool