We are seeking a full-time Administration Officer to join our team in Benalla.

In this role, you will support the daily operations of our independent living and holiday park community. Working closely with the Park Manager, you will help ensure smooth, seamless services for both residents and guests. Your responsibilities will include bookings, record management, event coordination, office organisation, and communication.

Expected Weekly Hours

Monday - Thursday from 9 am - 5 pm

Fridays - 08:30 am - 5 pm

No weekend work required.

About Eureka

Eureka Group Holdings is an ASX-listed organisation providing affordable, community-focused living across Australia. We own and manage a growing national portfolio of villages, creating places where residents feel connected and supported.

Our work is guided by a simple philosophy: put people first and build communities where people belong.

Key Responsibilities

In this role, you will:

Assist the Park Manager with daily administrative tasks, including inbox management, scheduling, and correspondenceHandle holiday guest bookings, check-ins, check-outs, and reservationsMaintain accurate records for residents and the village, ensuring timely updates and data integrityPrepare documentation for the Support Office and assist with compliance proceduresManage office supplies and maintain a welcoming front officeCoordinate incoming and outgoing mail, deliveries, and basic facilitiesUphold safety procedures and policies while maintaining accurate recordsContribute to a positive resident experience through professional, warm communicationAssist with leasing and sales documentation

About You

You are a confident, organised, and engaging qualified with a strong "can-do" attitude. You thrive in a fast-paced environment, can think on your feet,



and enjoy balancing structured administration with front-facing guest services.

To Succeed In This Role, You Will Ideally Have

A proven track record of taking charge of an office role with the ability to operate at a high level with minimal training.Certificate III in Business Administration or equivalent experience (preferred)Hands-on experience with RMS Cloud 9+ is highly regarded and preferred.

Previous experience in an administrative or reception role, ideally within a motel, tourist park, or holiday park environment.

High proficiency in Microsoft Office (Word, Excel, Outlook) and data entry systemsStrong written and verbal communication skillsExcellent time management and the ability to work independently or collaborativelyA proactive, flexible attitude with problem-solving capabilitiesDiscretion and professionalism in handling sensitive informationAbility to satisfy pre-employment checks including National Police History CheckProperty Management System experience (RMS, Cloud) is highly desirable

Why Join Us?

A positive, collaborative workplace where they can lead effectively and develop strong relationships with staff and residents.Access to ongoing training and opportunities for career advancement.Flexibility and reasonable hours maintaining personal well-being.The ability to make a meaningful difference in the community by improving residents' quality of life and the overall success of the village.

We celebrate equity and diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome applicants from all backgrounds, identities, and experiences, and believe that diverse perspectives drive innovation and success.

Please note: we require unlimited and unrestricted working rights within Australia to progress.

📌 Administration Officer (Shepparton)
🏢 Eureka Villages
📍 Shepparton