Youth Empowered Towards Independence (YETI) is a not-for-profit youth service based in Cairns Far North Queensland. YETI provides drug and alcohol treatment, adolescent-focused family support and practical assistance to young people who might be struggling to make positive connections with family, school, jobs and the community. YETI has 70 staff and is a friendly workplace that embraces cultural and gender diversity and equality.

As a Case Manager, you will work as part of a supportive team providing therapeutic case management, crisis intervention and outreach services to vulnerable young people. Clients often present with complex needs, trauma histories and high-risk behaviours. This role can be available on a Part-time basis.

Using a range of activity-based, therapeutic and outreach interventions, you will motivate, empower and support young people to:

- Reduce, cease, or adopt safer approaches to AOD use

- Address barriers related to housing, education, training and employment

- Reduce offending behaviours and/or meet statutory order requirements

- Build and maintain positive family and personal relationships, community connections, health and wellbeing

- Strengthen life skills, social engagement, independence and self-reliance

Selection Criteria

- Demonstrated experience providing assessment, case management, crisis intervention and outreach support to vulnerable young people, using activity-based and therapeutic approaches





- Solid understanding of best practice standards, harm minimisation, and empowerment frameworks

- Ability to analyse complex issues and deliver interventions that respect a young person's strengths, capabilities and integrity in an empathetic, non-judgmental way

- Highly developed de-escalation and co-regulation skills, with experience supporting young people exhibiting challenging behaviours

- Competent in the Microsoft suite, online platforms and client databases (SRS/Infoxchange experience highly regarded)

- Knowledge and understanding of Aboriginal and Torres Strait Islander cultures, and the diverse issues impacting First Nations young people

Requirements

- Tertiary and/or vocational qualifications in a relevant discipline

- Minimum 2 years' experience working with vulnerable or disadvantaged young people within the community services sector

- Eligibility for a Working with Children Check (Blue Card) or exemption

- Current, unrestricted Queensland driver's licence

- Australian citizenship or permanent residency status is required for this position

Aboriginal and Torres Strait Islander candidates are highly encouraged to apply.

We reserve the right to interview and close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

📌 Case Manager (Cairns)
🏢 Youth Empowered Towards Independence
📍 Cairns