About Us

SmartPaeds Clinic is a leading healthcare provider dedicated to delivering exceptional medical services with a focus on paediatric care and family health. We are committed to creating a supportive and innovative environment where healthcare professionals can thrive whilst providing outstanding patient care. Our clinic operates with a patient-centred philosophy, combining clinical excellence with compassionate service delivery.

About the Role

About the Role:
We are a busy developmental paediatric clinic providing assessment and ongoing care for children with neurodevelopmental conditions. We are seeking an organised and compassionate Clinic Coordinator to support the smooth day-to-day running of the clinic and ensure a high standard of patient care.

This is the full time position.

Key Responsibilities

- Manage patient appointments, including scheduling, rescheduling, and waitlist coordination

- Liaise with parents, carers, schools, GPs, and allied health professionals

- Process referrals, clinical correspondence, and reports

- Coordinate pre-assessment documentation (questionnaires, school reports, etc.)

- Handle billing, invoicing, Medicare claims, and fee enquiries

- Maintain accurate and up-to-date patient records in the clinical system

- Support clinicians with administrative tasks and clinic flow

- Respond to phone and email enquiries in a professional and timely manner

- Assist with care coordination and transition of care where required

- Ensure compliance with privacy, confidentiality,



and clinic policies

What We're Looking For

Key Skills and Experience:

- 2 -3 years previous experience in a medical or allied health administrative role (paediatric or specialist clinic preferred)

- Strong organisational and time management skills

- Excellent communication and interpersonal skills

- Ability to manage sensitive situations with empathy and professionalism

- Familiarity with Medicare billing and medical software systems

- High attention to detail and ability to multitask in a fast-paced environment

- Desirable:

- Experience working with children with ADHD, ASD, or other developmental conditions

- Understanding of referral pathways and multidisciplinary care

- Knowledge of NDIS processes (if applicable)

- Knowledge of PMS such as Genie, Best Practice, Gentu and Halaxy

Personal Attributes:

- Compassionate and patient-focused approach

- Reliable, proactive, and adaptable

- Ability to work both independently and as part of a team

What We Offer:

- Supportive and cooperative team environment

- Prospect to work in a specialised paediatric setting

- Ongoing training and professional development

Apply Now

If you are a dedicated medical professional looking to make a meaningful difference in the lives of our patients, we would like to hear from you. Please submit your application, including your CV, professional references and evidence of current registration, to join the SmartPaeds Clinic team.

📌 Medical (Fremantle)
🏢 SmartPaeds Clinic
📍 Fremantle