Buderim Communications is seeking a Telecommunications Retail Sales Specialist to join our team in Buderim, QLD. This is a full-time position based at our store on Burnett St. You will play a crucial role in driving sales and delivering exceptional service to our customers, helping them find the right telecommunications solutions for their needs. This position is central to our mission of providing quality service and building lasting customer relationships in the local community.
What you'll be doing
1. Greeting customers warmly and professionally, understanding their telecommunications needs and requirements
2. Presenting and demonstrating telecommunications products and services with enthusiasm and expertise
3. Providing accurate information about mobile plans, broadband services, and other telecommunications offerings
4. Processing sales transactions accurately and efficiently using point-of-sale systems
5. Building solid customer relationships and identifying opportunities for upselling and cross-selling
6. Maintaining product knowledge and staying informed about current promotions, pricing, and service offerings
7. Handling customer enquiries and resolving issues professionally and promptly
8. Contributing to a positive store environment and supporting team colleagues
9. Achieving individual and team sales targets whilst maintaining service quality
10. Assisting with stock management, merchandising, and store presentation
What we're looking for
1. Previous retail or customer service experience, preferably in telecommunications or a similar fast-paced environment
2. Strong sales ability with a proven track record of meeting or exceeding targets
3.
Excellent communication and interpersonal skills with the ability to build rapport with diverse customers
4. Product knowledge or willingness to quickly learn about telecommunications services and products
5. Proficiency with point-of-sale systems and basic computer skills
6. Ability to work effectively both independently and as part of a team
7. Professional appearance and demeanour
8. Flexibility to work retail hours.
9. Strong problem-solving abilities and customer-focused mindset
10. Reliable, punctual, and committed to delivering excellent customer service
About us Buderim Communications is a dedicated telecommunications retailer committed to serving our local community in Buderim with quality products, reliable service, and expert advice. We pride ourselves on building strong customer relationships and providing solutions that meet the diverse needs of our clients. We are passionate about customer satisfaction, and we foster a supportive, collaborative workplace where staff can grow and succeed.
What we offer
1. Competitive remuneration package based on experience and performance
2. Ongoing training and development opportunities in telecommunications products and sales techniques
3. A supportive team setting with experienced colleagues
4. Staff discount on telecommunications products.
5. One-on-one mentoring from the business owner, who has been in the industry for over 20 years.
6. Monday- Friday full-time employment providing job security and stability
Apply now If you are a motivated individual with strong sales skills and a passion for customer service, we would love to hear from you. Please submit your CV and a brief cover letter outlining your retail experience and why you are interested in joining Buderim Communications. Apply today to become part of our dynamic team!