Title: Sales Development Representative / Senior Sales Development Representative.

Location: Sydney, New South Wales, Australia (Hybrid)

Candidates with more experience will be considered for a Senior Sales Development Representative position.

About the Opportunity

Our client is a leading SaaS technology company helping consumer-facing businesses better understand, engage, and retain their customers through data-driven marketing and customer engagement solutions. Their platform enables organizations to deliver personalised experiences across multiple digital channels while leveraging advanced analytics and AI-powered capabilities to drive growth and customer loyalty.

With a strong global presence and a growing customer base, the business continues to invest in innovation, customer success, and market expansion across the APAC region.

Key Responsibilities

- Generate sales-qualified opportunities and build a strong sales pipeline through a combination of outbound prospecting and inbound lead qualification.
- Conduct detailed account research and mapping to identify and engage target prospects that align with ideal customer profiles.
- Utilise AI-powered tools and modern sales technologies to enhance prospecting, research, and personalised outreach efforts.
- Build new business opportunities through phone, email, LinkedIn, and other digital engagement channels.
- Understand customer challenges, business objectives, and priorities, positioning relevant solutions to address their needs.
- Engage with stakeholders to assess purchasing processes, decision-makers, budgets, and project timelines.
- Develop and maintain strong relationships with prospects through consistent and value-driven communication.
- Partner closely with Marketing to qualify inbound opportunities and ensure smooth transitions to the Sales team.
- Collaborate with Account Executives on territory planning, account prioritisation, and opportunity development.
- Work alongside Sales Leadership to achieve weekly, monthly,



and quarterly pipeline generation targets and KPIs.
- Maintain accurate and up-to-date records in CRM systems and sales reporting tools.
- Contribute to team success by sharing best practices, insights, and continuous improvement ideas.
- Play a key role in supporting overall business growth and revenue objectives.

Requirements

- 2-3 years of relevant sales development, business development, or lead generation experience within the ANZ market.
- Previous experience as a Sales Development Representative (SDR) within a SaaS or technology environment.
- Bachelor's degree or equivalent qualification preferred.
- Experience using CRM platforms, sales engagement tools, prospecting software, and virtual meeting technologies.
- Comfortable working in a fast-paced and evolving environment.
- Solid ability to collaborate cross-functionally with Sales, Marketing, and Customer Success teams.
- Excellent communication, presentation, and active listening skills.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Self-motivated, results-oriented, and driven by achieving measurable outcomes.

About the Team The Sales Development team plays a critical role in driving pipeline growth by identifying, engaging, and qualifying prospective customers across SMB, Mid-Market, and Enterprise segments.

The team leverages a range of modern sales technologies and AI-enabled tools, including platforms such as LinkedIn Sales Navigator, Outreach, LeadIQ, and Lusha, to support prospecting, research, and engagement activities.

Working closely with Account Executives, the team focuses on understanding customer pain points, uncovering opportunities, and facilitating high-quality discovery conversations. A strong emphasis is placed on collaboration, knowledge sharing, and maintaining a seamless handover process throughout the sales cycle.

This is a growth-focused opportunity offering clear career progression pathways into Senior SDR, Account Executive, or Sales Leadership roles.

Candidates with more experience will be considered for a Senior Sales Development Representative position.

📌 Sales Development Representative (Sydney)
🏢 Clarrow
📍 Sydney