We are a well-established general practice with clinics in Gawler and Williamstown. We are committed to delivering high-quality, patient-centred care to our community and pride ourselves on maintaining a professional, respectful, and supportive environment where teamwork and accountability are highly valued.

The Opportunity

We are seeking experienced and patient-focused Medical Receptionists to join our team. This role is integral to the smooth operation of the practice and requires a candidate who is confident, organised, and capable of managing competing priorities in a fast-paced clinical setting.

As the first point of contact, you will represent the practice and play a key role in shaping the patient experience.

Key Responsibilities

- Provide a consistently high standard of customer service to patients and callers, demonstrating professionalism, empathy, and efficiency.

- Manage appointment scheduling in accordance with practice protocols, optimising workflow and minimising delays.

- Coordinate patient flow and support clinical staff to ensure efficient daily operations.

- Undertake financial administration, including processing payments, receipting, daily balancing, and handling account enquiries.

- Maintain accurate and confidential patient records in line with privacy and compliance requirements.

- Communicate effectively with GPs, nurses,



and administrative staff to support a cohesive team environment.

- Perform general administrative duties including Medicare batching, scanning, and correspondence management.

About You

To be successful in this role, you will demonstrate:

- Minimum 1–2 years’ experience in a medical reception or similar healthcare setting.

- Strong communication skills with a skilled and calm approach under pressure.

- Excellent organisational skills with the ability to prioritise and multitask effectively.

- High attention to detail and accuracy in administrative tasks.

- Confidence using practice management systems and Microsoft Office (experience with medical software Best Practice is highly regarded).

- A proactive, team-oriented attitude with a willingness to contribute to continuous improvement.

- Sound understanding of patient confidentiality, workplace health and safety, and infection control principles.

What We Offer

- A supportive and professional team environment.

- Opportunities for ongoing development and skill enhancement.

- Flexible employment options (Casual, Part-Time, and Full-Time).

- The opportunity to contribute meaningfully to patient care within a respected practice.

Applications are to be submitted via SEEK.
Please note that only shortlisted applicants will be contacted.

📌 General Practice Receptionist (Adelaide)
🏢 Adelaide Road Clinic
📍 Adelaide