UniSuper is seeking a Service Design Principal to define future-state experiences across member, employer and adviser journeys. You will translate strategy and insights into transparent roadmaps, service concepts and principles that guide decision-making across teams.
You will collaborate with business, product, technology and delivery to align priorities, lead high-value initiatives, and produce artefacts like journey maps and blueprints while coaching design teams to elevate practice.
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📌 Principal Service Designer, Digital & CX (Melbourne)
🏢 Unisuper Management Pty
📍 Melbourne
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