Job Details Must Have Skills:

Senior Business Analyst with OpenText ECM programs—including Content Suite, xECM, InfoArchive

Nice To Have Skills Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).

Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.

Detailed 8plus years experience as a Senior Business Analyst, leading complex digital and integration initiatives across enterprise programs.

Demonstrated delivery experience on large-scale OpenText ECM programs—including Content Suite, xECM, InfoArchive, with strong capability in content analysis, migration strategy, metadata modelling, retention/records, and integration patterns.

Robust exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).

Deep Experience Defining API‑level Requirements,



Covering Request/response structures and validation

Error handling and exception scenarios

Data mapping across upstream/downstream systems

Authentication/authorization flows (OAuth, SAML, etc.)

Performance, scalability, versioning and integration best practices

Hands‑on proficiency with Postman and Swagger/OpenAPI specs for exploring, validating, and testing APIs and integration endpoints.

Strong ability to facilitate workshops, lead requirement discovery, and translate business needs into clear functional specifications, user stories, and acceptance criteria.

Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.

Experience working across multi-disciplinary teams, ensuring traceability, gap analysis, and end‑to‑end requirements governance for ECM transformations.

Exposure to the insurance domain, including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.

📌 Senior Business Analyst_Opentext (Carlton)
🏢 Xpt Software Australia
📍 Carlton