Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X-ray, Ultrasound, Interventional Radiology and Nuclear Medicine.

Part of the Integral Diagnostics (IDX Group), one of Australasia's largest radiology networks with 150+ sites, Apex offers a supportive, forward-thinking environment backed by stability, growth, and a strong focus on patient care and innovation.

ABOUT THE ROLE

We are seeking a highly capable and commercially astute Head of Operations to lead operational performance across Apex Radiology and act as the deputy to the General Manager.

This is a senior leadership role with broad scope across multiple sites, where you will drive operational excellence, lead high-performing teams, and ensure consistent service delivery across both metropolitan and regional WA.

You will play a critical role in translating strategy into execution, supporting business performance, and providing solid, steady leadership across the organisation.

Key Responsibilities:

- Lead day-to-day operations across Apex Radiology's multi-site network
- Act as Deputy to the General Manager, representing the GM in key forums and decisions
- Drive performance across patient access, workflow efficiency, utilisation, and turnaround times
- Lead, coach, and develop Site Managers and operational leaders to build a high-performance culture
- Support delivery of financial outcomes, including productivity, cost control, and EBIT performance
- Partner with clinical leaders to ensure safe, high-quality patient care and service consistency
- Ensure compliance with regulatory, accreditation, and quality standards
- Strengthen relationships with referrers, WA health stakeholders, and regional partners
- Lead operational improvement initiatives across both metro and regional services

ABOUT YOU





- Proven experience in a senior multi-site operations leadership role (radiology will be highly regarded)
- Demonstrated ability to act as a trusted deputy / second-in-command
- Strong commercial and financial acumen, with a track record of delivering performance outcomes
- A people-focused leader with experience building capable, accountable teams
- Strong stakeholder engagement skills, including working with clinical teams and external partners
- Experience leading operational improvement and change initiatives
- Demonstrated strategic planning and project management.
- A pragmatic, solutions-focused approach with high levels of resilience and judgment

Highly regarded

- Experience and/or qualifications in radiology, diagnostic imaging, or healthcare services
- Understanding of regional service delivery and WA healthcare environment
- Familiarity with billing, compliance, and patient administration processes

Key Performance Indicators

Success in this role will be measured by:

- Improved patient access, wait times, and service availability
- Achievement of report turnaround time (TAT) and utilisation targets
- Delivery of labour efficiency, cost control, and EBIT performance
- Strong employee engagement, retention, and leadership capability uplift
- Positive patient, referrer, and stakeholder feedback
- Successful audit, compliance, and accreditation outcomes

Why Join Apex Radiology

- A genuine second-in-command leadership role with executive exposure
- Opportunity to lead a diverse WA footprint, including regional services
- Work closely with an experienced General Manager and clinical leadership team
- Play a key role in shaping operational performance and future growth
- Be part of an organisation that values quality, integrity, and continuous improvement

If you are a senior operations leader ready to step into a broad, high-impact role within a respected healthcare provider, we would welcome your application.

Click Apply to submit your CV or contact Abbe Huggard directly to discuss.

📌 Head of Operations (Perth)
🏢 JobRadars - AU
📍 Perth