Office Administrator Role

Iclimb Tree Services Melbourne
Somerville, Victoria
Monday to Friday, 8:30am – 4:00pm
Preferred hours listed above, however some flexibility may be available for the right person.

Iclimb Tree Services Melbourne is seeking a motivated, organised and professional Office Administrator to join our growing team.

This role would suit someone who enjoys client communication, keeping systems organised and helping daily operations run smoothly in a fast-paced trade and consulting business.

About the role

You will be responsible for supporting the day-to-day administration of the business, including client communication, scheduling, job coordination and general office support.

Key duties include:

- Answering incoming phone calls from clients

- Setting up new clients in our operating systems

- Calling clients to schedule quotes and works

- Sending quotes, invoices and general correspondence

- Coordinating tasks and job schedules with the cutting and consulting teams

- Making general enquiries on behalf of Iclimb Tree Services Melbourne

- Assisting with onboarding requirements for external contractor and supplier portals

- Maintaining organised client records and job files

- General administration and office support duties

Skills and attributes

We are looking for someone who has:

- Strong computer literacy and confidence using Microsoft Office

- Excellent phone manner and communication skills





- Strong organisational and time management skills

- Ability to multitask and prioritise work

- High attention to detail

- Ability to work independently and as part of a team

- Professional presentation and communication

- A positive, reliable and proactive attitude

- A strong work ethic and willingness to learn

- A friendly and approachable manner

- Motivation to grow with the company long term

Experience

Previous administration, receptionist or personal assistant experience is preferred, however not essential.

Experience in a trade, construction, service-based business or similar industry would be advantageous.

Experience using scheduling systems, ServiceM8, invoicing software or CRM platforms would also be beneficial, however full training will be provided.

If the right candidate applies with no previous experience, we would be willing to provide full training and business coaching.

About us

Iclimb Tree Services Melbourne is a skilled arboricultural company based in Somerville. We provide tree services, consulting arborist services and ongoing tree management for residential, commercial, body corporate, aged care and government clients across Melbourne and the Mornington Peninsula.

We are looking for the right person to become a valued part of our team and help support the continued growth of the business.

📌 Office Manager (Mornington)
🏢 Iclimb Tree Services Melbourne
📍 Mornington