We are seeking two experienced and customer-focused Payroll Officers (ASO2) to join a large government shared services payroll team based in Adelaide CBD.
This is an excellent opportunity to develop your payroll expertise within a high-volume, fast-paced environment while supporting payroll services for a range of government agencies.
About the Role
Reporting to the Operational Team Leader, you will be part of a dedicated payroll team responsible for processing timesheets and payroll transactions for a large and diverse workforce.
You will work collaboratively with colleagues to ensure the accurate and timely processing of payroll information while providing high-quality customer service to employees and stakeholders.
Key Responsibilities
- Process payroll transactions and pay-related files accurately and within required deadlines
- Perform data entry and maintenance of employee payroll records
- Process timesheets, leave applications and payroll-related forms
- Assist with overtime, penalty and allowance processing
- Respond to payroll enquiries via phone and email
- Investigate and resolve payroll discrepancies and complex pay queries
- Maintain accurate records and ensure compliance with payroll procedures
- Work collaboratively to achieve team targets and service delivery outcomes
- Contribute to continuous improvement and problem-solving initiatives
About You
To be successful in this role, you will demonstrate:
- Previous experience in a customer service or call centre environment
- Strong data entry skills with a high level of speed and accuracy (minimum 40 wpm)
- Excellent attention to detail and numerical accuracy
- Strong verbal and written communication skills
- Intermediate Microsoft Office skills, including Outlook, Word and Excel
- Ability to work effectively under pressure and manage high work volumes
- Robust organisational skills and the ability to meet strict deadlines
- Proven ability to learn new systems and processes quickly
- A reliable and professional approach to work
Desirable Experience
- Payroll experience
- Experience using Chris21 payroll systems
- Previous experience in a large payroll or shared services environment
- Government sector experience
Mandatory Requirements
- Current National Police Clearance (issued within 12 months)
- Full working rights in Australia
- Availability to commence on 27 July 2026
If you are a detail-oriented administrator with strong customer service skills and an interest in payroll, we'd love to hear from you.
At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.
We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at ***********@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.