ITSM Specialist - ITIL 4 | ServiceNow Dashboards | Hybrid (City of Sydney)

ITSM Specialist - ITIL 4 | ServiceNow Dashboards | Hybrid (City of Sydney)

04 Aug
|
Uts College
|
City of Sydney

04 Aug

Uts College

City of Sydney

UTS College is seeking a Service Delivery Specialist on a 12-month contract to operate IT Service Management at a mature level. You will design and maintain service metrics, standard reports and dashboards to provide explicit visibility of performance, issues and trends for ITDS management and the College.

You will lead end-to-end ITSM practice implementation, including Demand Management, ITIL 4 aligned processes, and IT Service Continuity/Disaster Recovery across all IT systems and infrastructure,

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📌 ITSM Specialist - ITIL 4 | ServiceNow Dashboards | Hybrid (City of Sydney)
🏢 Uts College
📍 City of Sydney

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