Job Details

- Monday to Friday | 7:30am 4:00pm
- Temp to Perm opportunity
- Kewdale Location

About our Client

Our client is a leading provider of hydraulic, pneumatic, and industrial solutions, supporting a wide range of industries across Western Australia. With a strong focus on quality, reliability, and customer service, they deliver specialised products and services to meet the needs of their customers. Operating from their Kewdale facility, they pride themselves on maintaining a safe, efficient, and qualified working environment while providing ongoing opportunities for their team members to develop and grow.

About the Role

WorkPac is currently seeking a motivated and customer-focused Administration & Customer Service Officer to join a well-established industrial supplier. This is a fantastic opportunity for someone looking to build a long-term career, with full training provided for the right candidate. Working as part of a supportive branch team, you will provide front-line customer service while assisting with a variety of administrative and trade counter duties to ensure the smooth day-to-day operation of the branch.

Key Duties & Responsibilities

- Answer incoming phone calls and direct enquiries to the appropriate team members.
- Provide front-line customer service to both trade and retail customers.
- Assist customers at the trade counter with product enquiries and order processing.
- Enter and maintain accurate information within internal systems.
- Raise purchase orders and process administrative documentation.
- Liaise with suppliers regarding pricing, product availability,



and delivery timeframes.
- Maintain customer records and filing systems.
- Assist with inventory management, order tracking, and customer follow-up.
- Provide general administrative support to the branch team.

Skills & Experience Required

- Strong communication and customer service skills.
- Good computer literacy with the ability to quickly learn new systems.
- High attention to detail and excellent organisational skills.
- Positive attitude with a willingness to learn and develop.
- Reliable, punctual, and able to work effectively within a team.
- Ability to prioritise tasks and work in a fast-paced environment.
- Ability to pass a pre-employment medical and Drug & Alcohol Screening (DAS).
- Full working rights in Australia.

How to Apply

Click APPLY NOW and upload your resume.

Contact:

Millie Alderson | Recruitment Coordinator | WorkPac

Email: ***************@workpac.com

Phone: +61 8 6462 1135

Job order code: 764J202686829

About WorkPac

WorkPac is one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success. We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors, including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more.

Equal Employment Opportunity

At WorkPac, we foster a work environment where everyone feels welcome and valued. As an Equal Employment Opportunity employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.

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