Job Title: Quality Assurance Officer

Reports to: General Manager

Job Purpose:

Facilitate Quality Assurance activities and validate new products, product changes, and new/current processes/equipment to ensure the highest standards of food safety and quality.

Core Role Responsibilities:

- Facilitate the creation, validation, and implementation of food safety and quality systems in line with legislative, customer, food safety, and internal requirements.

- Manage the HACCP program as part of the SQF Food Safety Management System.

- Oversee all verification activities as per the verification schedule, including those carried out by QC and QA staff, and manage product and process verification activities.

- Drive continuous improvement across all sites and initiate corrective action where necessary to ensure the safety and consistent quality of products. Follow up on major or critical customer complaints and initiate formal corrective action where required.

- Facilitate food safety and quality training as directed by management.

- Support the New Product Development process, including the creation of information/data for operations, labels, and product-specific process control logs.

- Manage new product specifications for ingredients, components, and finished products.

- Manage specification updates.

- Review ingredients and nutritional's for development products to ensure compliance with legislative and company requirements.

- Create, review, and approve label information to ensure compliance with legislative and legal requirements.





- Review and approve current raw materials and raw material substitutions.

- Review new products and related processes post-launch.

- Stay updated with trends, legal, and regulatory requirements that apply to products, processes, ingredients, and compliance.

- Perform any other duties as directed by management.

Role Requirements:

- Food Science/Technology Degree

Desirable:

- HACCP Principles and Applications

- Recognized Food Safety Supervisor training

Experience:

- Experience in a Food Technical role within the food industry

- Practical competency with Microsoft Office applications

Desirable:

- Experience with Food Safety Management Systems

- Experience with Fresh Produce

Skills and Attributes:

- Strong leadership skills

- Superior communication skills, both written and verbal

- Excellent analytical and problem-solving abilities

- Ability to partner with stakeholders

- High levels of resilience, professionalism, and work ethic

- Approachable, energetic, and flexible in approach

- Fast-paced approach

- Solutions-oriented

About us

As a family owned and operated business, we pride ourselves by having a majority of team members working with Coastal Fresh for over 10 years.

Coastal Fresh supplies whole and processed fresh fruit and vegetables to the food industry of Southeast Queensland and Northern New South Wales.

From our state-of-the-art facilities on the Gold Coast, we deliver whole and processed fresh fruit and vegetables to cafés, restaurants, resorts, clubs, pubs, plus private and government organizations 7 days a week, 363 days a year.

Apply today and join our dynamic team!

📌 Quality Assurance Officer (Gold Coast)
🏢 Recognized
📍 Gold Coast