About the Role

MSS Security is seeking a dedicated Control Room Reliever to join the team at the Security Operations Centre in Monash University, working in a technically advanced environment. Supporting multiple Monash sites and a security team of 130 officers, this role goes beyond standard monitoring.

Responsibilities

- Monitor CCTV systems and alarms to ensure constant surveillance and early detection of any security risks.
- Respond promptly to security incidents, alarms, and emergencies, escalating issues as required.
- Collaborate with emergency services to coordinate responses to incidents.
- Regularly test and maintain security systems to ensure they are fully operational.
- Provide clear and concise communication.

Ideal Candidates

- Strong computer skills including Outlook, Word, and Excel.
- Excellent communication skills.
- Experience in using Milestone CCTV, Inner Range/Infiniti Security System and resolver reporting system would be preferable.




- Proven experience working in a security control room and as a security officer.

Requirements

- Full Australian working rights.
- Valid Victorian Security Licence with the control room subcategory.
- Working with children check (or willingness to obtain).
- Valid First Aid and CPR (or willingness to obtain).
- Victorian Drivers Licence.
- Availability to work a rotating 24/7 roster.
- Master Licence Number: S

Equal Opportunity Employer

MSS Security is an Equal Chance Employer, valuing the unique backgrounds, experiences, and contributions of each person. We encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

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📌 Security Operations Centre Operator (Australia)
🏢 MSS Security
📍 Australia