Jainam Broking Limited

Location: Head Office

Department: Learning & Development - JBL

Employment Type: Full-time

Position Overview

We are seeking a dynamic and experienced Associate Manager – Corporate & Personality Development Trainer to enhance the professional, behavioral, communication, and leadership capabilities of employees across the organization. The ideal candidate will design and deliver impactful training programs that strengthen corporate etiquette, personality development, communication skills, client‑facing excellence, leadership competencies, and workplace effectiveness within a fast‑paced stock broking environment.

Key Responsibilities

Training & Development

- Design, develop, and deliver training programs on: Personality Development, Corporate Grooming & Etiquette, Business Communication, Presentation Skills, Public Speaking, Customer Service Excellence, Time Management, Leadership & Team Building, Emotional Intelligence, Workplace Professionalism.
- Conduct induction and onboarding sessions for current employees.
- Facilitate classroom, virtual, and workshop‑based learning interventions.
- Customize training content based on business and employee needs.

Behavioral & Performance Enhancement

- Conduct Training Needs Analysis (TNA) across departments.
- Identify behavioral and competency gaps and develop suitable interventions.
- Coach employees on confidence building, interpersonal effectiveness, and professional conduct.
- Support sales, relationship managers, dealers, and customer‑facing teams in enhancing client engagement skills.

Corporate Communication & Soft Skills





- Improve employees' verbal and written communication skills.
- Train teams on client handling, objection management, and relationship‑building techniques.
- Conduct sessions on business email etiquette, meeting management, and professional networking.

Leadership Development

- Develop future leaders through managerial and supervisory training programs.
- Conduct workshops on accountability, decision‑making, team management, and leadership effectiveness.
- Mentor high‑potential employees for career progression.

Content Development & Assessment

- Create training materials, presentations, assessments, role plays, case studies, and learning modules.
- Measure training effectiveness through feedback, assessments, and performance metrics.
- Maintain training records, MIS reports, attendance, and training calendars.

Stakeholder Management

- Coordinate with department heads to understand skill requirements.
- Work closely with HR and business leaders to align learning initiatives with organizational goals.
- Support employee engagement and culture‑building initiatives.

Key Competencies

- Behavioral Competencies:
- Excellent Presentation & Facilitation Skills
- Strong Communication & Interpersonal Skills




- Coaching & Mentoring Ability
- Leadership Development Expertise
- Influencing & Relationship Management
- Problem Solving & Critical Thinking
- High Energy and Positive Attitude

- Technical Competencies:

- Training Design & Delivery
- Adult Learning Methodologies
- Learning Management Systems (LMS)
- Performance Coaching
- Assessment & Evaluation Techniques
- MS PowerPoint, Excel, and Training Tools

Preferred Candidate Profile

Education

- Bachelor's Degree in any discipline.
- MBA/PGDM in HR, Learning & Development, Organizational Development, or related field preferred.

Experience

- 5–8 years of experience in Training & Development, Soft Skills Training, Personality Development, or Corporate Training.
- Experience in Stock Broking, Banking, Financial Services, Insurance (BFSI), or Capital Markets preferred.
- Proven track record of conducting behavioral and soft skills training programs.

Certifications (Preferred)

- Train the Trainer (TTT)
- Certified Learning & Development Professional
- NLP Practitioner
- Leadership Development Certification
- Personality Assessment Certifications (DISC, MBTI, etc.)

Key Performance Indicators (KPIs)

- Training programs delivered per month/quarter.
- Employee training coverage percentage.
- Training effectiveness scores.
- Improvement in employee communication and client service ratings.
- Post‑training performance improvement metrics.
- Leadership pipeline development and succession readiness.
- Employee engagement and retention impact.

#J-18808-Ljbffr

📌 Associate Manager - Learning & Development (Southern Downs Regional)
🏢 Jainam Share Consultants
📍 Southern Downs Regional