IT Technical Support Officer

We are currently inviting applications for the role of IT Technical Support Officer .

This is a full‑time role and will be based predominately at St Margaret’s Anglican Girls School in Ascot, with the need to work from St Aidan’s Anglican Girls' School in Corinda as required.

The IT Technical Support Officer is a vital member of our IT team, working directly with staff and students to ensure seamless access to educational technology. This hands‑on role combines technical expertise with providing exceptional customer service to support students and staff.

The IT Technical Support Officer works across the community at St Margaret’s to support and maintain software, hardware and IT equipment within the School. Core objectives of the role are:

- Provide a very high level of customer service to internal and external members of the school community
- Provide first‑line support to staff and students for routine hardware, software and device enquiries, and refer more complex IT matters to the appropriate IT staff member
- Support the implementation of approved software updates and device setup processes under the direction of Senior IT staff. Troubleshooting, including diagnosis and rectification, of routine hardware and software faults, and escalating to senior IT staff as required

The ideal candidate

We are seeking a customer‑focused IT qualified who thrives in a dynamic educational environment where technology directly impacts student learning outcomes.

We are looking for a candidate to join our team with:

- Proven service desk experience with a genuine passion for helping others succeed with technology




- Demonstrated ability to diagnose technical issues and implement effective solutions
- Excellent communication skills across a range of audiences including the ability to deal with confidential information discreetly
- Strong problem‑solving abilities and attention to detail in a fast‑paced environment
- Solid technical foundation in Microsoft environments including Office 365, Windows 10/11 and Windows Servers 2012 onwards
- Experience in the use of Microsoft System Centre Configuration Manager (SCCM) for SOE deployment
- Experience in the following applications would be advantageous: TASS (Student Management System), Papercut (Print Management) and working knowledge of Apple iPads with a preference towards JAMF

The role offers

- The opportunity to play a direct role in enhancing educational outcomes through technology support and innovation
- A supportive team environment that values innovation, professional growth and work‑life balance
- Quality professional learning opportunities
- A competitive salary to be negotiated with the successful candidate based on skills and experience.

To Apply

Applications are to be addressed to the Principal and be received by midday Friday 24 July 2026. As part of the online application process you will be required to complete the application form and upload a cover letter and resume. Please access the position description and application form via this link or by clicking the apply icon.

Please note, the successful candidate will require a valid blue card prior to commencing employment. Candidates that do not currently hold a valid blue card are advised to apply for a blue card to ensure they are job‑ready.

Please direct any enquiries to

#J-18808-Ljbffr

📌 IT Technical Support Officer (Corinda)
🏢 St Margaret'S Anglican Girls School
📍 Corinda