Epiroc are now seeking a Product Manager for the parts and services division. The PSD Product Manager’s mission is to help to maximise customer share and product line sales for the LHD product line within Australia.

Key Responsibilities of the role:

Identify potential improvements to machine models and review to decide whether they can or should be designed/implemented locally or globallyDevelop sales campaigns to support increased product sales, based on own product knowledge and feedback gathered from the greater business and industryCollaborate with internal stakeholders such as Sales, Customer Service and Service Departments to ensure the product line is performing in a positive natureWork closely with the Inventory team to support healthy stock levelsWork with planning team to provide strategic feedback and insight regarding parts forecasting trendsReview parts within your product line to ensure critical and strategic parts are available as required and in the correct locationsReview and plan stocking levels for new machine model introductionWork with Global colleagues to gain information required for new model releases and changes to parts, etcCreate and maintain up-to-date IMS files for customer consumptionCreate and maintain SSG and customer critical stocking listsManage CES requests, quotes and orderingMaintain aged stock within your product line, in-line with business KPI’sProvide support for local parts solutions when requiredReview and provide input relating to pricing of parts within your product line based on market intelligence and knowledge,



while keeping within required business KPI’sSupport the greater business with external capital machine tendersProvide input for customer consignment agreement parts listsPrepare, price, review profitability and propose COPcare and other care agreementsReview Technical Bulletins (TSNB) for relevance and ensure parts stocking supports the release of the bulletinReview and update critical stocking lists (CSL) to ensure critical item stock levels are as accurate as possibleReview factory product releases and determine suitability for release within AustraliaReview and manage local kit creation

Key Competencies:

Think strategically and achieve long term sustainable relationship with customer Act strategically and establish plansLead by visionEmpower for initiativesLead change managementLong term sustainable focusBusiness thinking Communicate with influenceEncourage collaboration

It all starts with people. The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing cutting-edge and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com

📌 Product Manager (Perth)
🏢 Epiroc
📍 Perth