Your role at St John of God Murdoch Hospital

As a Ward Host you will assist in all aspects of food preparation, equipment handing and the delivery and service of meals to patients, caregivers and visitors within the various areas of the Catering Services Department and Hospital.

In addition, you will be responsible for communication with the kitchen and deliver the meal request to the patient in a timely manner, as well as return to the ward for the collection of the meal trolleys, after the meals have been consumed.

The Position

Delivery of patient meals and beverages to the patient in a timely manner. Always providing excellent compassionate service paying particular attention to the needs of the patient. Collection of patient meal trolleys from the ward. Follow instruction and guidance from Nurse Unit Manager where appropriate. Follow ward protocols and policy paying particular attention to infection control guidelines. Identify and escalate priority issues with the Catering Manager. Follow communication “scripts” for set up of the meal tray, delivery and collection of the patient meal. Identify customers’ needs, clarify information, and provide solutions and/or alternatives. Demonstrate compassion, commitment and connection with the patient. Uniform worn is in accordance to presentation guidelines outlined. Provide suggestions of process and feedback from patients that would improve the meal dining experience. Provide feedback to the Catering Manager or Team Leaders from patient comments.

Holding strong verbal communication skills along with the ability to listen, you will communicate effectively with colleagues and customers with different personality types.

To succeed you will You will have basic knowledge of all areas of kitchen hygiene,



with a high standard of personal presentation and punctuality.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

Salary: $39.25 to $41.11 per hour (inclusive of casual loading), plus 12% superannuationCasual positions availableAs a casual employee, you can salary package a percentage of your earnings each pay period on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expensesA healthy work-life balance through versatile work options and well-being programsEmployee discount on St John of God Hospital & Medical Services and Private Health InsuranceEmployee support through our dedicated free Employee Assistance Program (EAP)Innovative Professional Development opportunitiesAccess to fitness and wellbeing benefits through Fitness PassportWelcoming and supportive culture

All applicants are asked to submit a CV and covering letter (of no more than two (2) pages) demonstrating how you meet the above position requirements.

For enquiries contact Jose De Freitas, Room Service Coordinator, on (08) 9438 9000.

Applications will be reviewed throughout the advertising period and interviews conducted regularly. Apply today!

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

📌 Ward Host (Fremantle)
🏢 St John of God Health Care
📍 Fremantle