This is an excellent entry-level opportunity for someone looking to build a career in Information Technology. This traineeship combines hands‑on experience managing technology in business settings with formal education in relevant theory and practices.

Key Responsibilities

- Assist senior technicians with responding to and resolving day‑to‑day IT support tasks for a wide range of users.
- Configure and deploy technology systems including laptop/desktop computers, telephony solutions, email and collaboration systems, user accounts, and security infrastructure.
- Contribute to troubleshooting of software, infrastructure, network, and security issues.
- Provide frontline technology support, identifying and troubleshooting technical faults, and participating in larger incident management events.
- Visit remote sites around Sydney to perform maintenance, assist users, and assist with upgrades.
- Accurately prepare and deploy modern equipment to users and sites to ensure high levels of service and satisfaction for staff.
- Maintain accurate documentation and asset records, contributing to procedural improvements within the team.
- Assist with general duties within the technology team and office.

What You’ll Gain

- Paid, full‑time experience in a professional IT environment.




- Structured training and mentorship from experienced technicians.
- Pathways and relevant experience toward permanent roles in the technology industry.

About You

- A demonstrated interest in Information Technology or related fields. You do not need to have previous work experience, but informal, voluntary, or self‑directed technology experience will be looked upon favourably.
- Excellent communication skills, including the ability to interact with a wide range of people from different backgrounds.
- Strong teamwork skills, including experience taking direction from managers and working collaboratively with team members to achieve a common goal.
- Willingness to learn and develop technical skills, including the ability to follow processes and identify anomalies.
- Good personal presentation and bearing, suitable for work in qualified environments.

Details

Location: Inner West (Leichhardt) and Sydney CBD

Hours: Full‑time (Monday–Friday, 37.5 hours/week, including training time)

Send your resume and cover letter to Jane –

Applicants must have full work working rights in Australia (Australian Citizen or Permanent Resident).

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📌 Information Technology Traineeship (City of Sydney)
🏢 Australian Training
📍 City of Sydney