Role may extend into Full-Time Permanent for the right person!

Townsville Head Office |

Andrew’s Mobile Windscreens is part of the Australian Specialised Machinery Glass Group. We are proud family-owned businesses and one of Queensland’s largest independent automotive glazing companies.

We’re currently seeking a motivated, reliable, and friendly Customer Service & Administration Qualified to join our close‑knit Townsville team. This is a Temporary Role, 40 hours per week, and will be extended to a Full-Time Permanent Role for the right person.

About the Role

You’ll be the first point of contact for our customers, playing a vital role in delivering exceptional service from start to finish. Your day-to-day duties will include:

- Greeting customers face-to-face

- Answering phones and responding to emails promptly

- Quoting jobs and ordering parts

- Coordinating and managing fitters’ daily job flow

- Creating clear, detailed task information for technicians

- Keeping customers informed on job progress

- Processing payments and issuing receipts

- Managing compliance paperwork and electronic filing

- Accounts receivable and payable data entry and reconciliation

- Monitoring email inboxes to ensure fast response times

- Supporting simple and project-based jobs, including those in remote locations

This role suits someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering high-quality customer service.

What We’re Looking For





You’ll be a positive, organised, and detail-focused individual with a genuine “can‑do” attitude. Ideally, you will bring:

- Clear, confident communication skills (written and verbal)

- Exceptional customer service and sales skills

- High attention to detail with accurate data entry

- Strong organisational and time management skills

- Ability to work under pressure and meet tight timeframes

- A friendly, outgoing personality with a team-first mindset

- Confidence using MS Office (Outlook, Word, Excel)

- General knowledge of motor vehicles (advantageous)

- Ability to work independently with limited supervision

- Commitment, loyalty, discretion, and confidentiality

This role is highly team-focused, so the ability to collaborate, share information openly with management, and support colleagues is essential.

Why Join Us?

- Be part of a family-owned, growing Queensland business

- Work with a supportive and experienced team

- Enjoy a varied role where no two days are the same

- Townsville-based head office

- Opportunity to extend this role to Full-Time Permanent for the right person

How to Apply

Please submit your resume via SEEK, or email it directly to: *******@machineryglass.net.au(Please include the job title in the subject line.)

All applications will be treated with the strictest confidence.Only applicants with an exemplary attitude and strong work ethic need apply.

📌 Temporary Administration & Customer Service – Andrew’s Mobile Windscreens (Townsville)
🏢 Australian Specialised Machinery Glass
📍 Townsville