This is your chance to own the events program at one of Townsville's most talked-about venues.

Flinders Street Wharves is Townsville's landmark waterfront precinct, two distinct event spaces set against the water at the historic Burns Philp building. From standing-room functions at our Main Venue to sunset celebrations aboard The Docks pontoon, this is where the community comes to mark its biggest moments. Supporting the General Manager and working alongside a passionate, collaborative team, you'll plan and deliver high-end functions that set new standards in hospitality across the precinct.

The Venue

Flinders Street Wharves (FSW) features multiple indoor and outdoor dining spaces and bars, including a rooftop bar designed for special events with a focus on tourism event attachments. The venue is centrally located in the heart of Townsville.

FSW is also home to The Docks, an overwater restaurant and bar, the first of its kind in Queensland, offering an elevated experience with a Mediterranean inspired feel.

The Role

The Functions & Events Manager is responsible for the entire process of planning, organising, and executing functions across the precinct, including weddings, corporate gatherings, and social events, at both the Main FSW Venue and The Docks. You'll work with clients to understand their vision, manage budgets, coordinate logistics, and ensure every event runs smoothly from first enquiry to final farewell.

If you're passionate about operational excellence, thrive under pressure, and are excited by the challenge of delivering high-end functions and events on a grand scale, we want to hear from you.

This role is based on site in Townsville, North QLD.

Key Responsibilities

- Manage the full booking process, from enquiries, site inspections, and proposals through to contracts and client liaison across the Main Venue and The Docks.

- Collaborate with our Head Chefs on menus,



catering options, and bespoke food and beverage packages.

- Coordinate setup, staffing, logistics, and breakdown with Venue Managers for seamless on-site delivery.

- Partner with the Marketing team to promote events, manage the calendar, and drive bookings through digital channels.

- Lead and direct event teams during functions across F&B; and setup, ensuring high service standards throughout.

- Own event budgets, invoicing, cost control, and post-event financial reconciliation.

- Generate new business through networking, referrals, and outreach, turning every booked function into your next lead.

- Evaluate post-event feedback and client satisfaction to drive improvements and repeat business.

- Ensure compliance with RSA, RSG, food safety, and other relevant regulations.

Experience and Qualifications

- 3+ years in events or functions management within hospitality (venues, weddings, or corporate).

- Proven experience coordinating multi-site or multi-outlet events, managing budgets, and building client relationships.

- Strong organisational, leadership, and communication skills.

- Knowledge of liquor licensing, WHS, and food safety standards.

- Proficiency with POS systems and Microsoft Office or Google Workspace.

- Current QLD RSA (or willingness to obtain); Food Safety Supervisor certification advantageous.

- Flexible availability, including nights, weekends, and public holidays.

- Professional presentation and an approachable, client-focused nature.

Benefits

- One of Townsville's most iconic waterfront venues as your workplace.

- A varied, high-energy role with genuine ownership and the freedom to shape the entire events program.

How to apply

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this prospect.

If you would like to learn more, please reach out to our team at ****@fsw.net.au

📌 Functions & Events Manager (Townsville)
🏢 Flinders Street Wharves
📍 Townsville