Darwin Motor Group is seeking an Experienced Warranty Administrator to join our busy and professional service team. Representing a wide range of leading automotive brands, this role is critical to ensuring accurate warranty processing and strong manufacturer compliance.
About the Role
As the Warranty Administrator, you will be responsible for the end-to-end management of warranty claims, working closely with Service and Parts teams to ensure claims are processed accurately, efficiently, and in line with manufacturer requirements.
Key Responsibilities
- Process and submit warranty claims accurately and within required timeframes
- Ensure compliance with manufacturer warranty policies and procedures
- Liaise with service advisors, technicians, parts staff, and manufacturers
- Maintain transparent, accurate, and well-organised warranty records
- Respond to warranty-related enquiries and resolve issues efficiently
- Stay current with manufacturer warranty updates and bulletins
About You
- Previous experience in an automotive Warranty Administrator role (essential)
- Strong attention to detail and excellent organisational skills
- Sound understanding of manufacturer warranty processes
- Confident communicator with a customer-focused approach
- Ability to work autonomously and as part of a team in a fast-paced environment
What We Offer
- Stable, full-time employment with a well-established dealer group
- Supportive team environment
- Exposure to multiple well-known automotive brands
- Competitive remuneration based on experience
- Ongoing training and development opportunities
About Darwin Motor Group
Darwin Motor Group represents a diverse portfolio of leading automotive brands including Volkswagen, Kia, Hyundai, Mitsubishi, Suzuki, MG, LDV, and RAM, delivering quality vehicles and aftersales service to the local community.
Apply now via SEEK and become an integral part of the Darwin Motor Group team.
📌 Experienced Warranty Administrator (Darwin)
🏢 Darwin Motor Group
📍 Darwin
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