About Stable Home Care

Stable Home Care is a family-owned, RN-led Australian Government Registered Aged Care Provider. We support older Australians to navigate life's transitions with confidence, joy and purpose, through reliable, family-oriented care that promotes independence, wellbeing and meaningful relationships.

About the Role

We're looking for an experienced Roster Coordinator / Team Leader to manage day-to-day staff and client rostering, support our team through leave and availability changes, and help foster a positive, high-performing team culture. This is a hands-on coordination role suited to someone who thinks clearly under pressure, works well both independently and as part of a team, and takes pride in getting the details right for clients and staff alike.

Key Responsibilities

- Build, manage and continuously refine staff and client rosters to ensure safe, consistent and reliable care coverage

- Match helpers to client needs, preferences, skills and locations, minimising gaps, clashes and last-minute changes

- Oversee team leave requests and planning, balancing roster coverage with staff wellbeing

- Act as first point of contact for rostering conflicts, availability changes and urgent client scheduling needs

- Lead and model a positive, supportive team culture aligned with our values of reliability, empathy, community and exceeding expectations

- Provide general administrative support to the team as required





- Maintain accurate, up-to-date rostering and client records in line with the Aged Care Quality Standards and privacy obligations

- Identify scheduling risks early and apply sound, independent judgement to resolve them

About You

- Minimum 3 years experience in rostering, scheduling or workforce coordination, ideally within aged care, disability or community services

- A critical thinker who makes sound, timely decisions, including when working independently

- Proven ability to lead, support and motivate a team, while collaborating effectively across the wider business

- Excellent communication and interpersonal skills, with a genuine commitment to person-centred care

- Highly organised, with the ability to manage competing priorities in a fast-paced environment

- Confident with rostering/scheduling software and the Microsoft Office suite

- Current National Police Certificate (or willingness to obtain), Aged Care worker screening clearance as applicable, and full working rights in Australia

What We Offer

- A supportive, family-oriented culture where your judgement and initiative are valued

- Ongoing training and professional development

- Competitive salary package aligned with your skills and experience, plus superannuation

- The chance to make a genuine, day-to-day difference in the lives of older Australians and their families

📌 Roster Coordinator / Team Leader (Gold Coast)
🏢 Stable Home Care
📍 Gold Coast