Member Solutions Leader - Service Transformation Insights (Melbourne)

Member Solutions Leader - Service Transformation Insights (Melbourne)

04 Aug
|
Defence Bank
|
Melbourne

04 Aug

Defence Bank

Melbourne

Defence Bank is seeking an experienced Member Solutions Manager to lead a team of specialists across multiple service channels, delivering exceptional member outcomes. Reporting to the Head of Contact Centre Distribution, you will drive continuous improvement and partner with leaders across the business to optimise service delivery.

This is not a traditional contact centre role; you will shape the future of member services, build capability, and create high-performing teams that deliver

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📌 Member Solutions Leader - Service Transformation Insights (Melbourne)
🏢 Defence Bank
📍 Melbourne

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