KEY RESPONSIBILITIES

- Lead change, engagement, and adoption activities for the program, ensuring change impacts of program projects are proactively managed and embedded.
- Develop and deliver program-level change strategies and plans to support Cloud Campus projects, including technology implementations, new ways of working, and operating model changes.
- Coordinate change management across all Cloud Campus projects to ensure consistency, alignment, and cumulative adoption outcomes rather than isolated project delivery.
- Partner closely with program delivery to integrate change activities into project plans, including readiness assessments, business preparation, system testing support, and user training.
- Conduct stakeholder, impact, and readiness assessments for Cloud Campus initiatives to identify affected groups and tailor engagement and support approaches.
- Design and deliver targeted engagement and communication plans that clearly articulate the purpose, benefits, timelines, and impacts of Cloud Campus projects to staff and leaders.
- Work with Business Analysis, Design, and Architecture teams to ensure business benefits, adoption metrics, and process improvements linked to Cloud Campus projects are clearly defined and measurable.
- Identify and manage risks, issues, and resistance related to adoption of Cloud Campus solutions, developing mitigation strategies to support successful outcomes.
- Support the transition of Cloud Campus project outcomes into business-as-usual operations, ensuring changes are sustained beyond project closure.
- Provide regular change, adoption, and perks reporting to the Cloud Campus Program leadership and Program Boards in collaboration with the PMO.
- Act as a visible change leader for the program,



promoting consistent change practices and reinforcing a culture of digital adoption and continuous improvement.
- Lead and supervise change and subject-matter resources to support project delivery.

KEY REQUIREMENTS

- Extensive demonstrated experience in change management, organisational transformation, or similar roles, preferably within large, complex, multi-project programs such as Cloud Campus or enterprise digital transformations.
- Strong knowledge and practical experience working with ICT-enabled business change, ideally within the VET sector or a comparable education, public sector, or service-delivery environment.
- Demonstrated understanding of change management practices in complex organisations, including the ability to develop and deliver comprehensive change strategies, plans, and supporting artefacts.
- Proven experience applying structured change approaches to support technology implementations, process redesign, and operating model change, with a focus on adoption and benefits realisation.
- Relevant tertiary qualification in a discipline aligned to change, business, ICT, or organisational transformation.
- Postgraduate or skilled certifications in change management, continuous improvement, or operational excellence (such as Prosci, Lean Six Sigma, Kaizen, or Total Quality Management) are highly desirable.

If this sounds like you:Apply! Or drop me a line at *******@infopeople.com.au OR give me a call on 0482 097 *** to discuss further. If we believe you're a good match, we'll get in touch with you to let you know the next steps!

Infopeople - Anne Rivera

Additional information

- Organisational Change Management
- Digital Transformation
- Enterprise Change Strategy

📌 Change Manager | ACT | 12 Months (Canberra)
🏢 Infopeople
📍 Canberra