House of Prayer & Spirituality – Catholic Diocese of Townsville

The House of Prayer & Spirituality is a ministry of the Catholic Diocese of Townsville, providing prayer, retreat and spiritual formation opportunities for individuals, groups and the wider community. Located in Pimlico, the House of Prayer offers a peaceful and welcoming environment where people can step away from the busyness of daily life and deepen their spiritual journey.

We are seeking a highly organised, welcoming and adaptable Administration Officer to join our team in a unique and rewarding role supporting the day-to-day operations of the House of Prayer. This position combines administration, guest hospitality, event support and facility coordination. No two days are the same, and the successful applicant will enjoy working in a varied environment that balances office administration with practical operational facility coordination.

About the Role

Reporting to the House of Prayer Coordinator, you will play a key role in ensuring the smooth operation of the Centre by providing administrative support, welcoming guests, coordinating bookings and assisting with hospitality and preparation of facility requirements.

Responsibilities include

Accommodation and Events:

- Book accommodation, retreat and meeting room as needed

- Preparing guest accommodation and retreat spaces as required. Coordinating catering requirements for retreats, meetings and events.

- Supporting linen, laundry and housekeeping coordination activities.

- Assisting with procurement of basic supplies and household items.

Administration:

- Providing reception and customer service support to guests, retreatants and community members

- Maintaining the diary, social media, website updates and communications.

- Managing enquiries via phone, email and in person.

- Producing Event flyers





- Preparing invoices, receipting payments and supporting financial administration processes.

- Assisting with budget monitoring, petty cash and banking activities

- Coordinating maintenance requests and supporting facility upkeep

Community:

- Working collaboratively with volunteers, service providers and diocesan staff.

- Contributing to a welcoming, respectful and hospitable environment for all visitors.

- Supporting meetings, events and community activities.

About You

To be successful in this role you will demonstrate:

- Ability to work independently while also contributing positively to a small team environment

- Strong administration, organisational and time management skills.

- Excellent customer service and interpersonal skills.

- High attention to detail and ability to manage competing priorities.

- Confidence using Microsoft Office and general computer systems.Strong written and verbal and online communication skills.

- A practical and flexible approach to work.

- Ability to undertake light physical duties associated with room preparation, hospitality and housekeeping coordination.

- Experience in administration, hospitality, accommodation, customer service or event coordination environments will be highly regarded.

- An understanding of, and commitment to, the values and mission of the Catholic Church.

What We Offer

- A unique and meaningful role within a ministry environment.

- Flexible working arrangements.

- Supportive and welcoming team culture.

- Chance to contribute to the mission and ministry of the Catholic Diocese of Townsville.

- Diverse and rewarding work where you can make a genuine difference to the experience of guests and retreatants.

How to apply
Submit your resume and a cover letter through the APPLY NOW link. We’ll be scheduling interviews on a rolling basis, so don’t wait — apply now!

📌 Administration Officer (Townsville)
🏢 Catholic Diocese of Townsville
📍 Townsville