Be the link between customers and technicians, ensuring work is scheduled, delivered and resolved efficiently

The opportunity

We're looking for a highly organised Works Coordinator to join our Skilltech team.

In this pivotal role, you'll be the connection between our technicians, customers and clients-ensuring work is scheduled efficiently, issues are resolved quickly and contractual commitments are delivered on time.

If you're a natural organiser who thrives in a fast-moving environment and enjoys balancing people, priorities and problem-solving, this could be the role for you.

What you'll doCoordinate daily schedules and work allocations for field techniciansLiaise with customers, clients and operational teams to ensure jobs are completed on timeMonitor work orders and manage scheduling changes where requiredInvestigate and resolve operational issues to minimise disruptionsSupport contract performance and KPI deliveryBuild solid relationships with internal and external stakeholdersIdentify opportunities to improve processes and service deliveryProvide high-quality administrative support to operational teamsWhat we offerPermanent opportunity within a stable and growing businessSupportive team environment with ongoing development opportunitiesSuite of Downer benefits, including health and wellness initiativesJoin an organisation that values flexibility,



inclusion and continuous improvementA diverse role where no two days are the sameWhat we're looking forExperience in scheduling, workforce coordination or logisticsStrong communication skills and a customer-focused approachProven ability to manage competing priorities and deadlinesExcellent problem-solving and analytical skillsAdvanced Microsoft Office skillsHigh attention to detail and strong organisational capabilityA proactive mindset with the confidence to take initiativeAbout the team

Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.

All offers of employment are subject to satisfying the project minimum requirements, a pre-employment medical and evidence of your right to work in Australia.

How to apply

Click "Apply" to start your application. We look forward to hearing from you!

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.

📌 Works Coordinator (Gold Coast)
🏢 Downer
📍 Gold Coast