About the Role:

- Work with people who have complex behavioural issues, mental health conditions and/or trauma based backgrounds, as well as Intellectual Disability such as Level 3 Autism Spectrum Disorder.
- Provide support across SIL houses, community and/or a hospital environments.
- Manage behaviour escalations and potential aggressive incidents.
- Provide person-centred support and implement Positive Behaviour Support (PBS) strategies and de-escalation techniques.
- In some cases, assist clients to adhere and follow Mental Health Forensic Orders.
- Located in Bald Hills and surrounding Moreton Bay/Brisbane suburbs.
- Casual, morning/afternoon/sleepover shifts available Monday-Sunday.

Essential skills and attributes:

The successful applicant will demonstrate:

- Excellent verbal and written communication skills, with the ability to communicate effectively with the client, family members and other members of the support team.
- Strong observational skills and the ability to recognise early signs of distress, anxiety, or behavioral escalation, responding promptly using proactive and person-centered strategies.
- The ability to remain calm, patient, and emotionally regulated in high-pressure situations while maintaining a reassuring presence.
- Confidence in implementing Positive Behaviour Support (PBS) plans and following individualised support strategies consistently.
- A high level of emotional intelligence, sound judgment, and the ability to adapt communication and support approaches to meet the client’s individual needs.
- A commitment to maintaining detailed, accurate documentation and communicating any changes in presentation, concerns, or incidents to the wider support team.
- Reliability, consistency, and the ability to build trusting, skilled relationships through predictable and respectful interactions.




- A genuine commitment to promoting the client’s dignity, safety, choice, and quality of life while supporting them to achieve their individual goals.
- A strong team player.

Essential compliance:

- NDIS Worker Screening Check and QLD Working With Childrens Check.
- First Aid and CPR certificates.
- Valid driver’s licence, reliable vehicle and comprehensive car insurance.
- Working rights for Australia.

Why you will love working for SEQUAL:

For over 25 years, SEQUAL have been supporting people with disability across our community with care, connection, and commitment. You’ll join a team guided by SEQUAL’s core values – Support, Include, Empower – where your contribution is celebrated and your professional growth supported.

What we offer:

- A paid, three day induction and training program
- Specialist training in Positive Behaviour Support, de-escalation, and trauma-informed care.
- Supportive and experienced management, team debriefing, and wellbeing support.
- Strong safety culture and clear risk management.
- Access to live, online client data, behaviour plans, incident reports.
- Opportunities to build a career in a complex specialist support environment.
- The chance to make a genuine difference in people’s lives.
- SEQUAL eXtra – our employee benefits program including paid parental leave for eligible permanent employees, an employee referral program and access to various discounts.
- Salary Sacrifice – once permanent, you are eligible for our salary packaging up to $15,900 plus $2,650 Meal and Entertainment card.
- QLeave – portable long service leave.

Apply now:

If you’re ready for a role where challenge meets purpose, we’d love to hear from you. Apply today and help us create a world where every person can live with dignity, safety, and independence.

Please note – only those with relevant experience will be contacted.

📌 Support Worker – Bald Hills
🏢 SEQUAL
📍 Bald Hills