About Us At Cancer Council Queensland, our mission is simple - to ensure no Queenslander is left navigating cancer alone. We’re here to provide support to everyone impacted by cancer, and to improve quality of life for all Queenslanders facing a diagnosis. We do this through work in three key areas, cancer research, cancer prevention and early detection, and cancer support services.

Working at Cancer Council Queensland Cancer Council Queensland employees and volunteers lead Queenslanders in a partnership against cancer by living our values of being responsible, inclusive, equitable, and collaborative. We provide a positive and supportive working environment where you will be a valued team member.

About The Role The Supporter Engagement Coordinator is often the first person a supporter speaks to at Cancer Council Queensland. You will answer phone calls and emails, help people with donation and fundraising enquiries, send receipts and event materials, and make sure each enquiry reaches the right team. You'll record every interaction accurately and communicate with supporters in a warm, personal, and respectful way.

You'll also prepare personalised thank-you and impact communications, so supporters know they mean more to us than their donation. This role is a key part of the Individual Giving team and contributes directly to supporter experience and fundraising outcomes. This role is a permanent, full-time position (37.5 hours per week).

About You To be successful in this role you will bring: Demonstrated experience building warm, respectful, and genuine relationships.

Strong written and verbal communication skills, with excellent attention to detail.

Experience using technology such as Microsoft Word, SharePoint, and Customer Relationship Managers (CRMs).

Strong organisational skills and the ability to manage multiple tasks at once.

Experience in a not-for-profit or mission-driven organisation,



and knowledge of fundraising principles and donor stewardship, is well regarded, but not essential Advantages Cancer Council Queensland Has a Collaborative, Energetic, And Supportive Team Culture, Contributing To Meaningful Work With a Tangible Impact.

By Celebrating And Fostering Our Individual

Strengths, We Take On More Challenging Work. In Turn, We Lead More Balanced, Exciting And Fulfilling Lives.

Our Growing

Non-for-Profit Organisation Offers Employees Flexible work arrangements (Flexible Work Hours and Hybrid Work options). ATO-Approved Salary Packaging up to the value of $18,549 per Fringe Benefit Tax year Recognition and Rewards Program Professional Development Allowance Workplace health programs, such as Fitness Passport Cancer Council Shop discount How to apply Applications Should Be Addressed To People and Culture Team Cancer Council Queensland Please Include The Following Documentation With Your Application Cover letter - Your cover letter should clearly indicate the position you are applying for and give a brief summary of your motivations for applying and your relevant skills and experience.

Current

Resume - Your resume should include your contact details, work experience, educational background and professional development. Applicants are encouraged to submit their application as early as possible as Cancer Council Queensland reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found. In line with our value of being inclusive, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals.

The successful applicant will be required to conduct a current National Police Certificate. Please be advised, Cancer Council Queensland will need to collect personal information from candidates during recruitment and onboarding processes.

📌 Supporter Engagement Coordinator - Individual Giving (Brisbane)
🏢 Cancer Council Queensland
📍 Brisbane