To provide support to clients undertaking community stabilization and detox.

Permanent Full Time (76 hours per fortnight)

Location: Perth and other outreach locations

Make a Real Impact at Palmerston Association

Since 1980, Palmerston has been a leader in AOD support across WA, helping people improve their wellbeing. We offer specialised services in alcohol and other drug treatment, mental health, and wellbeing, through counselling, group support, residential rehabilitation, and education—reaching communities across the Perth metro, Peel, South West, and Great Southern regions.

About the Role

Here’s your opportunity to be part of a passionate, purpose-driven team that’s making a genuine difference every day.

The Community Detox program is a pilot program. Delivery and administration of service delivery can be across a number of locations including in reach and outreach to participants of the program.

Work in collaboration with FDV/Women’s refuge services to improve access to AOD treatment.
We are seeking a Senior Case Worker to:

- Adhere to the Community Stabilization and Detoxification Guidelines.

- Manage and prepare clients throughout the stabilization and detox process including but not limited to assessment, counselling, reviews and support planning.

- Liaison, advocacy and referrals within program scopes.

- Provide responsive relapse and crisis support.

- Reporting, records management using relevant client management systems.

- Case and program review and assurance activities.

- Documentation management to be of high quality and standard.

- Fulfil organisational responsibilities such as attending staff meetings, case conferences, supervision and further training and professional development.





This role is classified at Level 5 under the Social, Community, Home Care and Disability Services Industry Award 2010.

This role requires confidence, compassion, and a steady presence. Working alongside vulnerable individuals means facing complex situations, high emotions, and occasional setbacks. That’s why we’re looking for someone who embodies compassion, connection, acceptance, and respect—someone who can offer unwavering support while maintaining the ability to navigate difficult moments with confidence and care. With a commitment to excellence in service, you’ll provide the stability and encouragement that empowers individuals on their journey toward change.

What We’re Looking For

Working within this role will suit individuals who are flexible and able to problem solve. We are seeking someone who is experienced, compassionate and can provide culturally secure counselling, education and support to consumers and their families.

You will need the following:

- Knowledge and demonstrated skill in the delivery of outreach services in the areas of AOD and Mental Health

- Knowledge and demonstrated skill in the area of clinical case management including risk and crisis.

- Hold, or be working toward a relevant tertiary qualification in social, behavioral or health sciences or hold experience of an equivalent nature.

- 2 years minimum experience in the industry.





- Experience and ability to work effectively as part of a multi-disciplinary team.

- Ability to build strong and effective stakeholder relationships

Why Join Us?

At Palmerston, we value people—our clients, our communities, and our staff. Here’s what you can look forward to:

✨ Excellent Benefits:

- Flexible, family-friendly work arrangements

Inclusive Culture:

- Staff-led working groups (RAP, Rainbow, Environmental, Disability Access & Inclusion)

- Aboriginal Staff Forum to connect and collaborate

- Our annual Big Day Out brings staff together from all sites to relax, connect and celebrate our work

- We’re Rainbow Tick accredited—the first and only AOD provider in WA to achieve this!

How to Apply

Ready to bring your passion to Palmerston? We’d love to hear from you.

Click “Apply” on Seek! Or, if its more convenient for you, drop off your application at one of our sites.
Be sure to include:

- Your resume

- A cover letter addressing the selection criteria

- Answers to all application questions

We’re reviewing applications as they come in—so don’t wait!

A Few Final Details

You’ll need a valid WA Working with Children Check and a National Police Clearance (issued within the last 3 months).

Got questions? email ****@palmerston.org.au

Diversity makes us stronger. We seek and welcome diversity and a breadth of experience and backgrounds in our teams. Aboriginal and Torres Strait Islander and people who identify as LGBTIQ+ are encouraged to apply.

Recruitment agencies, we appreciate your consideration. However, we strive to fill our opportunities through direct channels whenever feasible. If we require agency assistance, we will reach out.

📌 Senior Case Worker - Community Stabilisation Detox (Perth)
🏢 Palmerston Association
📍 Perth