SUNDOWN VILLAS is hiring a Casual/Temporary Receptionist role in Symonston, ACT. Apply now to be part of our team.

Requirements for this role:

- Flexible hours available
- 2-3 years of relevant work experience required for this role

Receptionist (Casual/Part time) – Sundown Villas Canberra

Sundown Villas is seeking an experienced and reliable Receptionist to join our team, primarily working weekend shifts.

This role is ideal for someone with previous accommodation or hotel reception experience who can work independently, provide excellent guest service, and confidently manage front office operations.

Key Responsibilities:

- Guest check-ins and check-outs

- Answering telephone and email enquiries

- Processing reservations and updating guest information

- Performing end-of-day and night audit procedures

- Managing daily system updates and administrative tasks

- Handling guest requests and resolving basic guest concerns professionally

- Processing payments and balancing accounts

- Maintaining a welcoming and professional reception environment





Essential Requirements:

- Previous experience in a hotel, motel, serviced apartment, or accommodation reception role

- Strong working knowledge of the NewBook RMS system (essential)

- Experience completing end-of-day/night audit procedures

- Excellent communication and customer service skills

- Ability to multitask and remain calm under pressure

- Strong attention to detail and accuracy

- Availability to work weekends, public holidays, and occasional weekday shifts as required

What We Offer:

- Supportive and friendly team environment

- Flexible weekend-focused roster

- Opportunity to work independently and develop your hospitality skills

- Competitive hourly rates based on experience

If you have accommodation reception experience and are proficient in NewBook RMS, we would love to hear from you.

Please submit your resume and a brief cover letter outlining your relevant experience.

📌 Receptionist (Canberra)
🏢 Sundown Villas
📍 Canberra