Global Pump Group is an industry leader in pumping technologies and water treatment solutions in Australia. Established in 1977 as a family business, through growth we continue to prioritise our customer focus and ability to deliver the most practical and innovative products for all applications. For more information refer to our websites www.globalpumps.com.au and www.globalwatergroup.com.au
About The Role
Are you a tradie or technician ready to hang up the tools and bring your practical know-how into the office? This is your chance to step into a technical sales support role where your hands‑on experience and problem‑solving mindset will be highly valued.
You’ll work closely with a small, efficient team and report to the Sales Manager, using your mechanical or technical background to help customers find the right solutions. Your practical experience will be key in building strong relationships through proactive follow‑ups and resolving technical queries. You’ll also support the wider sales team, contributing to the growth of the business by applying your hands‑on knowledge in a new, office‑based environment.
Responsibilities will include, but are not limited to:
- Outbound phone calls following up warm leads
- Supporting customers via phone and email
- Qualifying, submitting and following up quotes in a timely manner
- Resolving enquiries or issues promptly and professionally
- Assisting the broader team and clients with technical support and general administrative tasks
- Driving your own knowledge of business product
About You
You don’t need pump experience - we’ll teach you that.
What you do need is a solid understanding of how things work, a willingness to learn, and the confidence to talk to customers and solve problems.
We’d love to hear from you if you:
- Have a trade or technical background (e.g. plumbing, mechanical, maintenance, fabrication, etc.)
- Enjoy solving problems and understanding how systems work
- Are comfortable talking to people and explaining technical concepts
- Want to move into an office-based role with regular hours
- Are keen to grow your skills in sales, customer service, and technical support
Why Choose Us
- Accredited Great Place to Work™ (companies/global-pumps)
- Employer funded Employee Assistance Program – a confidential phone counselling service available to all staff and their families
- Weekly whole of staff ‘huddles’ and feedback surveys with recognition platform
- Culture focused and family‑oriented business with a great team of people
- Career development opportunities such as short courses and subsidised certificates/diplomas in accordance with operational needs
- Certification and commitment to Quality, Safety, and Environmental Management System standards (ISO 9001, 45001, and 14001)
- End of month and Friday staff lunches provided, fully automated coffee machines, and access to communal supplies of fruit and biscuits
- Morning tea events throughout the year such as R U Okay Day and charity fundraisers
- State of the art facilities including BBQ area, indoor relax zone/lunch area, and onsite staff carparking
- An attractive remuneration package relevant to experience and expertise
📌 Technical Sales Consultant (South Australia)
🏢 Global Pumps
📍 South Australia
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