We are seeking a passionate and versatile Front Office All-Rounder to join our team at Hotel Woolstore 1888. This unique hybrid role combines Front Office and Food & Beverage, offering the prospect to create exceptional guest experiences across multiple areas of our boutique hotel.
As a Heartist, you will be at the centre of the guest journey — welcoming guests at reception, providing personalised service and supporting our restaurant and bar operations. You will thrive in a role where no two days are the same and where your genuine passion for hospitality helps create memorable moments.
What You’ll Be Doing:
- Deliver personalised check-in and check-out experiences that reflect the Handwritten Collection spirit.
- Assist guests with enquiries, payments, requests and daily hotel services.
- Support Food & Beverage operations by delivering attentive service across our restaurant and bar.
- Assist with events, functions and dining experiences within the hotel.
- Create meaningful guest connections by sharing your knowledge of the hotel and local area.
- Respond to guest requests and resolve concerns with care and professionalism.
- Support broader hotel operations including phones, emails and occasional porter duties.
📌 Front Office All-Rounder (Sydney)
🏢 Handwritten
📍 Sydney
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