Join a leading Australian steel supplier as a Customer Service Representative, where you will be at the heart of customer relationships. This is more than just answering phones, it's a diverse and rewarding role where you will build strong relationships with customers, process orders, coordinate with the warehouse and sales teams, and play a key part in delivering exceptional service every day.

Why Join Us?

- Excellent pay - $47 per hour
- Immediate start available
- Join a respected industry leader
- Supportive, collaborative team culture
- Secure full-time opportunity with long-term career growth
- Ongoing training and development

About the Role

- Build strong relationships with new and existing customers
- Respond to sales enquiries and convert quotes into orders
- Prepare quotations, process purchase orders and manage customer accounts
- Maintain accurate CRM records and customer information
- Assist with inventory management and customer specific orders
- Work closely with the sales and operations teams to optimise quality of service and customer satisfaction

What We are Looking For





- Proven 3 years experience in a previous experience in customer service
- Ability to represent the brand in a prompt and professional manner
- Excellent communication and relationship building skills
- Strong computer skills and confidence using CRM systems and Microsoft Office
- High attention to detail and accurate data entry skills
- Ability to prioritise tasks in a fast paced environment
- A proactive, team focused attitude with a genuine passion for customer service

HOW TO APPLY

Please submit your up-to-date resume highlighting your relevant experience. Suitable candidates will be contacted for an interview.

Please note: Only applicants who meet the required criteria will be considered.

At Workhorse Staffing, we value diversity and are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment.

We look forward to receiving your application!

📌 Customer Service (New South Wales)
🏢 Workhorse Staffing
📍 New South Wales