About the Company So many reasons to CHUse CHU! We're Australia’s first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability. A career at CHU is a career of opporCHUnity.

The opportunity to create, innovate and grow. When you join our team, you’re joining an industry leader with a track record for putting our people and our customers first. Despite being in 5 different locations across Australia, our leading hybrid working model and technology enables our people to be close-knit and connected.

All about CHU CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award 2021-2023 & Claims Team of the Year 2024, plus Excellent in Environment, Social and Governance Change winners for 2024.

We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.

About the Role When you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture.

Responsibilities Conduct preliminary research, review building documentation and insurance claims history, plus identify key risks.

Perform building surveys and onsite inspections in line with CHU Assess standards, relevant qualifications,



and applicable legislation (e.g., NCC, WHS).

Prepare concise, accurate risk assessment reports summarising findings and recommendations for underwriting.

Collaborate with builders, engineers, managers, loss adjusters, and internal underwriting/claims teams to support risk mitigation strategies.

Provide responsive client support, stay updated on industry regulations, and complete additional duties as directed by the CHU Assess Manager.

Qualifications 5+ years of experience working in the insurance industry, ideally focused on Underwriting/ Risk Surveys.

Ability to assess complex risks and understand requirements for storage of dangerous goods, suitable fire protection measures at an occupancy level.

Strong report writing and analytical skills.

Intermediate computer skills across Microsoft suite of programs and industry programs and software.

Excellent communication skills coupled with attention to detail.

Current Full Drivers Licence.

Required Skills Strong technical knowledge of building structures.

WHS practices.

Prior experience in insurance risk or underwriting surveys.

Preferred Skills Experience working closely with loss adjusters and building consultants.

Opportunities to grow as the organisation evolves.

Pay range and compensation package To support and reward you, we offer: Work where suits you best - we are proud of our leading, inclusive and flexible hybrid work model.





Real connection and interaction - we offer regular Company wide team & ConnecCHUn Days.

Hard work deserves recognition - competitive salary packaging and annual bonus scheme.

Grow your future savings - employer matched superannuation contributions.

Take the stress out of the unexpected – access up to 4 extra flexible paid leave days for life’s ups and downs.

Celebrate the joy of parenthood - 18 weeks paid parental leave.

We support your charitable work - access to a paid volunteer day each year.

Cut your monthly costs - paid SCI, Life Insurance and Travel Insurance.

Grow with us - career development and study assistance and study leave.

Support when you need it most - extensive health and wellbeing initiatives.

Diversify your experience - Work and Travel Adventure Program, Career Breaks.

Family first - CHU are accredited as a Family Inclusive Workplace 2022/28.

You can be you - CHU are recognised as an Inclusive Employer 2025/28 by the Diversity Council Australia.

Equal Opportunity Statement At the heart of CHU’s company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment. Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future. We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need.

We are committed to creating a psychologically safe recruitment experience. For further information, head to the benefits section of our careers page.

📌 Underwriting Surveyor (Melbourne)
🏢 CHU Underwriting Agencies
📍 Melbourne