Job Type: Part-Time (7am -10am ) 5 Days a week. plus fill in when people on leave etc.
Job rate: $26-30 per hour plus superannuation and leave.
Job Description:
Must live locally to Drouin/Warragul Vic area, We are seeking a friendly, experienced, professional receptionist/ administration assistant to join our growing plumbing business (based in Drouin Victoria) on a work from home basis. With a can do attitude, as the first point of contact for our clients you will be responsible for providing excellent customer service and creating a positive first impression of our organisation. Booking jobs and handling all admin as required to support the new clients and converting calls into sales. You will need to available to attend toolbox meetings and trainings locally in Drouin Vic and meet with our team when required. Ability to learn and follow processes is a must. Opportunity to upskill and learn all skills and responsibilities of the full office roll if you wish. Hours will typically be 7-10 am Monday to Friday.
Responsibilities:
- Answer phone calls in a qualified and friendly manner
- Liaise with customers, staff, and suppliers.
- Schedule jobs in job management system, book sales site visits
- Support the team onsite with job information and client relationship tasks
- Assist with general administrative tasks as required.
Requirements:
- Excellent communication (both verbal and written) and interpersonal skills.
- Great attention to detail.
- Self-driven, motivated.
- Suitable space in your home, away from living space noise, to work from. This role is not based at our factory/ office - Work From Home (WFH).
- Must have own home office set up and computer.
- Reliable internet connection and strong mobile reception.
Essential skills:
- Experience as a receptionist, front office representative, or similar role in a trade environment. Following process to convert calls to sales site visits.
- Proficient/ working knowledge of
- Job management software, scheduling ( service m8 )
- phone systems, ( service core )
- Xero
- Microsoft Office and other relevant software applications.
- Based in or around Drouin (Victoria) so you can join in team/ social events/ activities.
- Existing home office setup.
What’s on offer?
- 100% work from home to begin with, may be moved to our factory/ office in future to operate from.
- Work mobile phone and internet connection reimbursement.
- Fun, friendly, and growing business looking for the right fit for someone who wants to be a part of our growth into the future. we want you to become a part of the family and grow with us.
- Training and support.
If this sounds like you, please submit your resume. We apologies in advance, however, only short-listed applicants will be contacted. Strictly no agencies or third-party companies, we are looking for a team member to grow with us.
📌 Receptionist/admin support (Traralgon)
🏢 All Eastern Plumbing
📍 Traralgon
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